Reviews (1,926)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its combination of live chat and chatbot features, which boost customer engagement and conversions. They appreciate its user-friendly interface, ease of setup, and customizable design options. The app is noted for its reliable performance and simple chat setting adjustments. Exceptional customer support is also a major plus, with staff often praised for their responsiveness and helpfulness.
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very recommended :), we love the app, its very simple and easy to use...
They take customer service to the next level. Highly recommended. Don't run your business without it.
Hi there! Thank you so much for your kind review :) It's great to hear that Tidio supports your business. Let us know in case you need any guidance! Chris
amazing service from Oscar. I've been so dumb today and he was really patient and guided me step by step :) Thanks!
helpful app. If when sending message to the visitors, the page title can flash to notice the visitor there is someone trying to contact, that will be perfect.
Thank you so much for the review and for the 5 stars. We also appreciate your feedback
Great tool for creating leads in your Shopify store. Is easy to configure and do not require special knowledge neither special skills. Love the feeling to the visitors that the webpage is constantly monitored. It gives you a free version to start so the app will pay it self ones you finish the configuration and basic optimization.
This is exactly what we were going for. Making it easy to communicate with the visitors of the websites, is our goal. Thank you for the review :)
Simply AMAZING! Best app on Shopify by far, gives you the best live chat you can get, shots discounts to your clients, and to abanded checkouts!
Thank you so much for the review! :)
We are proud to be a good addition to your business.
Just getting started, but seems like a great app. Modern design, easy to use and flexible. Also, the iPhone app that goes with it seems really good.
It has great support, easy to use with integration, Customer support solved my problem in minutes !!
Thank you so much for your kind review! We really appreciate the 5 stars and are always ready to help
Very happy with this app so far. Most importantly, the support it excellent, with the live chat function always available, if you have an issue!
Peter
www.riplsports.com
This app has been Just what we needed! Easy to install, Easy to use and customers love it! I've had increased sales with the chat-bots and allows me to have even better customer service, as customers can message me so easily. Also helps our company look more established! Thank you!
This is exactly what we were going for when creating Tidio. Thank you for your kind and motivating words! :)