Reviews (1,926)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its combination of live chat and chatbot features, which boost customer engagement and conversions. They appreciate its user-friendly interface, ease of setup, and customizable design options. The app is noted for its reliable performance and simple chat setting adjustments. Exceptional customer support is also a major plus, with staff often praised for their responsiveness and helpfulness.
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I use Tidio for live chatting with my customers. It's easy to set up and works smoothly. On top of that Tidio team provided me with very prompt and knowledgeable support when I needed it. Like it very much, so far!
Amazing review, thank you so much for choosing us! :)
Only just downloaded Tidio 2 days ago, so far it's fantastic! I have to say it was without a doubt by far the easiest set-up out of any app I have used. I couldn't believe how quick it was and how little I had to do (no coding at all, wooo!!). After installing I had a few question about how to set various things up and support were immensely helpful. I was chatting with Mike he was awesome - shout out Mike! There is so much functionality it's crazy. It will be a gradual, process I think to slowly increase what I utilise out of it over time. 10/10 would recommend!
Thank you so much! It was a pleasure helping you with your questions! Should you come across any follow-up questions, new ones or some issues just reach out and we'll do our best to help!
Love it. You can actually see what each customer is doing on your site. Great insight.
great customer service professionals and also very easy to use and set up! I'd recommend downloading the phone app so that you can stay connected on the go.
Hi there! Thank you so much for the lovely review :) Great to know that you are enjoying using our app so far. Chris
Great app to talk to customers and get them involved in your brand!
Quick and easy set up with customisable options. The tech team are 100% on the ball if you have any questions!
Every store should have this.
Installs easily and works pretty well - have some issues with more than one operator online at a time
Really great app and Mike was super helpful dealing with my query and setting up Tidio for me. Great
Thank you for your lovely feedback. You did all the heavy lifting, we simply provided guidance. :) should anything come up, reach out and we'll help!
So far so good! Easy to set up and meshes well with my overall theme of my store.
Still on free trial version, check it out!
www.Monkey-Threads.com
So far so good. Support is great. They get back to you right away.
Thank you for the review, it means a lot to us. We always strive to give our best to help our clients and I’m glad that you are satisfied with our support!
Great value for the cost! Tidio's chatbot was easy to install and super simple to customize. It integrates seamlessly into our online store, and we get great customer engagement from it. This is my first time setting up a chatbot, but the logic tree was a breeze to finalize. Highly recommend!
Thank you so much for your amazing words and the 5 stars :)