Zigpoll Customer Surveys

Post-purchase and on-site surveys for attribution, CRO, & more

Free plan available
Zigpoll Customer Surveys. Trigger surveys for post purchase...

Reviews

5.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars

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91 - 100 of 101 reviews

Lillian Gray London

Location United Kingdom
Time spent using app Over 2 years

Ok, this is the best survey widget (with a free plan at least) that I was able to find on the app store at the moment.

It lets you do everything from something as simple as a popup widget to gauge customer interest in a few clicks, to getting longer answers in detailed forms (customizable), allowing to capture customer's contact details to make communication work both ways.
There are also multiple options to configure the widget both from a visual aspect standpoint and also from a displaying behaviour one (url based display, delayed display, auto open, exit intent (which I haven't tested), etc).
This can easily be configured to be highly unobtrusive for the customer, requiring very little effort from his/her part to give feedback, thus making feedback more likely.

I have just installed this, so will come back with more information as time passes, but I am impressed. I almost missed it as it only had 10 reviews, but this is a very good product.

Highly recommend

SANDVIKart

Location Norway
Time spent using app 18 days

A BRILLIANT app that does exactly what the description says! It’s a perfect tool for communicating with your customers and get valuable feedback. The design and customizable look of the polls are (in my opinion) top level and the customer support by Jason couldn't be better. Take a look in the example store to get ideas and judge for yourself.

The Zigpoll app is GDPR compliant by a few clicks, but as an EU citizen I'm still waiting/hoping for Privacy Shield certification approval.

Crown Rash Guards

Location United States
Time spent using app About 22 hours

It's an incredible app. The UI is remarkable, and the data it brought me was invaluable! The paid plans are expensive but if you use it correctly it should pay for itself.

Designer Dupes

Location United States
Time spent using app 3 months

Love this poll for my site! Started getting responses immediately and it allows me to ask my customers questions that can better convert them. Jason was awesome in assisting me in a timely manner when I needed help! Thank you!

Blue Lobster Art and Puzzles

Location United States
Time spent using app 2 days

We thought a survey could take our Shopify site to the next level of customer engagement. I couldn't figure out the programming language to get it to embed instead of being a popup. I wasn't optimistic due to some bad experiences contacting customer service via email on other websites (cue crickets here). But Zigpoll has been a whole different story! Jason responded within hours and several times back and forth as he shepherded me through the process and helped me get it just right. I've never created a website before and Zigpoll and Jason are making me feel like a pro! I couldn't be more enthusiastic in recommending this app.

LOOK OPTIC

Location United States
Time spent using app 4 months

After searching for some time to find a simple yet robust app to survey our customers at checkout, we discovered Zigpoll. It checked all our boxes: lots of great features, tons of options, flexibility and customizability, a nice default UI, support for multiple polls and surveys, unlimited questions, turnkey integration and deployment, and amazing support. Look no further. This app is a winner. Not to mention, it is the only one that allows you to hide questions.

Persephone Love

Location United States
Time spent using app 27 days

This app does exactly what I want it to and when I had a question, support responded within ONE HOUR. That's amazing. Thank you SO much for this absolutely brilliant app!

CALM X STRONG

Location United Kingdom
Time spent using app Over 1 year

Easy to use interface and rapid customer service. Jason set me up instantly (not that set-up is necessary!) and directed me to their examples page for inspo! Very grateful and a great addition to my store. Love that you can customise the zigpoll icon to colours of your choosing. All the best.

Unbox Your Goods

Location United States
Time spent using app 4 days

Great app, easy to use. The customer support is really good as well, the creator is open for any suggestions and especially when the app is free to affordable it really deserves 5 stars.

Stars and Stripes Lighting

Location United States
Time spent using app About 1 month

We absolutely love this app. We were in search of an app that would allow us to engage our customers, this app does that and more. The support is second to none, Jason is absolutely amazing!