Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, immediate sales impact, and ability to boost average order value. They commend its smooth operation, customization options, and effectiveness from day one. The customer service, especially Carol and Henry, is praised for quick responses and efficient problem-solving. The team's expertise and readiness to adjust to merchant needs are also valued. The app is seen as a key tool for enhancing the shopping experience and increasing sales.

June 17, 2016

Works great and the technical support was great and very fast! Recommend for any shop where you want to control what Related Products show up next to your products.

1x1 Modern Custom Furniture
United States
Over 2 years using the app
January 19, 2017

Nice app with great support.

Soultree Organic
India
Over 2 years using the app
July 24, 2017

After installing this on one of my shopify stores, I decided to install on another. Stuart and his team were able to do the installation quickly on the custom theme I was using on my second store.

On the multiple shopify stores I have, and all the various apps I have installed, the customer service from Cross-Sell is the best.

Gardenpartyflowers
Canada
Over 2 years using the app
October 31, 2016

very useful and superb customer service :) defiantly worth it

Blanc12
United Kingdom
About 2 years using the app
November 1, 2017

This App is exactly what I needed. Cross-Sell's customer support is as good as it gets. If everyone were as efficient as Stuart, my business life would be a lot easier. I recommend Cross-Sell without reservation.

Urbanemode
United States
About 2 years using the app
January 5, 2023

Great support - been through 20+ emails together and we finally got the desired UI. Super patient along the way, and very consistent support.

PROJECTISR US
United States
About 2 years using the app
Cross Sell replied January 5, 2023

We're happy to know that you're happy with our support 🙂. And thanks for your awesome review!

December 10, 2015

Support is very responsive! I love how easy it is to use. I would definitely recommend it.

Region 13 Products
United States
About 2 years using the app
May 17, 2016

This app was exactly what we were looking for ... our customers can now easily see what other products go with the item they are viewing. The install was super easy for a non-techy like me. Thank you, Cross-Sell! www.nos-nos.com

Nosnos
United Arab Emirates
About 2 years using the app
December 1, 2017

Great support staff - friendly and efficient.

Erisonic2
United States
About 2 years using the app
November 20, 2017

No complaints at all. They seem to update features to add value, they're trouble shooting team is top notch, and they have fixed any issue I've had almost immediately. See it on my store, www.kaczkids.com

Kacz Kids
Canada
About 2 years using the app