Reviews (967)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and increasing average order value through effective cross-sell and upsell strategies. They value the ability to manually select products for recommendations, enhancing control and customization to showcase new and related items. The app is noted for its seamless integration with Shopify themes, stability, and user-friendly setup. Customer support is frequently praised for its responsiveness and effectiveness, with specific commendations for team members like Henry, Carol, Stuart, and Steve.

Edited February 13, 2019

Edit Feb 2019, partly due to me along with the designer, cross sell suffered as a result. Despite this issue being caused by ourselves, Josh was eager and quick to oblige, no hesitation the app was put right and put to work again. Good job as without cross sell our takings would drop. Thanks very much again team
Since the upgrade I will be able to place my cross sells in to a carousal which will tidy my product pages up immensely, not to mention how I can place up sells in to the cart - such a boom
The guys went out of their way to fix some code too, as the new theme had impacted on the previous version of cross sell
Leaving me with no doubt that I have done the right thing to upgrade and carry on with cross sell

Mytoolkit
United Kingdom
Over 2 years using the app
Edited November 28, 2018

I really recommend this app. I have tried many from the app store but none suited what I needed for my business. I like this app because it gives you the ability to present a range of additional sku's to customers at checkout. Most apps are quite limited in this respect.

Helmii
United Arab Emirates
Over 2 years using the app
October 10, 2015

works well and very attentive and helpful tech support!

Pumped Up Sup
United States
Over 2 years using the app
January 3, 2018

Outstanding support - so responsive and helpful! And the app works great. Highly recommend.

Ohbebe
United States
Over 2 years using the app
February 10, 2022

Had some issues due to our existing theme, support was *very* helpful & responsive and helped us setting the technical part up. The app itself is way easier to use than our previous solution, assigning products was a breeze. But here's the best part: only a short time after going live we already made the first sale through cross sell. Highly recommend!

Veloine – Women Cycling Apparel
Germany
Over 2 years using the app
Cross Sell replied February 18, 2022

That is amzaing news! We are excited to hear that 😃!

August 2, 2017

Great App and the support team is amazing. Must Have. Worth every penny.

Kindersuite
United States
Over 2 years using the app
September 12, 2016

When we grow up, we want to be just like this app.

Think Crucial
United States
Over 2 years using the app
Edited January 5, 2017

Quickly replied to a concern our shop was having. Someone from the company saw that we were having a difficult time integrating the app with Shopify and contacted us early in the morning to offer help.

Persnickety Clothing
United States
Over 2 years using the app
July 20, 2017

My experience with Cross Sell as been great. Their free set up has been very responsive and it looks great on our site. Selecting cross-sell products was logical and easy and I'm hoping to see lots of cross selling in action! Great product and even better support.

North Drinkware
United States
Over 2 years using the app
December 12, 2021

This app is simple and easy to use and helps our shop. The support team is also always helpful with quick responses.

マリエン | ドイツハーブ
Germany
Over 2 years using the app
Cross Sell replied December 15, 2021

Thank you for your amazing review! Glad to know that you are loving the app, and that you are satisfied with our service 😃