Overall rating
Counts per rating level
  • 85% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 4% of ratings are 1 stars
August 27, 2020

Perfect app for allowing customers to customize their order before buying. Customer support immediately helped me with an issue I had!

United States
Time spent using app: 5 months
August 20, 2020

Passionate Devs that are adding useful Features to this nice app! Using it for our game accessory individualization Shop

michelle's mods
Time spent using app: 3 months
July 16, 2020

This took us some time to get right, but the team was very helpful and supportive and able to make the custom features that we needed work. We have found the support very good. This has been a huge goal to get this feature on our site, and we are very happy with the results. The back end is very user friendly to make changes, and the team is very open to improvements. Highly recommend.

United States
Time spent using app: Over 1 year
July 1, 2020

We have used this app for about 3 months. It was good then and they have constantly improved it. Now I would say the app is great. Support has also been excellent. We have had 3-4 occasions to request their support and they have responded and resolved all issues quickly.

Custom Life
United States
Time spent using app: 10 months
June 15, 2020

Until now we always got quick help to all our problems we had with the Costumizer app. We can only recommend the support, keep it up!

Moyo collective
Time spent using app: About 1 year
May 13, 2020


The Custom Product Builder App IS BY FAR MY FAVORITE Shopify tool! Their team has helped me build out a site with over 300 customizable products along with sending over custom, step-by-step video tutorials anytime I was confused or lost on what to do. LOVE THE CUSTOM BUILDER TEAM!

Mr. Trophy
United States
Time spent using app: 6 months
Edited June 2, 2020

So robust, and quite easy to use considering how complex it is! Also, customer support is amazing! They respond within a day and were able to help me with advanced technical issues and help me with my CSS.

It is a powerful tool, does everything I need it to, works quite fast, and has so many options that aren't too hard to use.

Maxilite Lighting
Time spent using app: Over 1 year
April 30, 2020

Works great! Set one up for titancasket.com. Team was extremely responsive in helping me get set up for a few questions I had, but it's mostly self-service. Really exciting and we've seen good traffic to the tool already.

Titan Casket
United States
Time spent using app: 9 months
April 21, 2020

The app works well, the customer service helps a lot and is fast to solve questions or problems. Great!

ONI Original
Time spent using app: Over 1 year
April 10, 2020

Really happy with this app and the team behind it have been great at providing quality support. Always get quick replies to questions and the app is getting regular improvements.

Mako Motorsport
Time spent using app: About 3 years