Reviews (508)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants recommend this app for selling digital products with immediate email redemption. It's praised for its user-friendly design, ease of setup, and management of digital products. The app supports files up to 5GB and integrates well with Shopify, offering control over download limits. Many report reliable performance with no issues in file uploads or downloads. Customer support is noted as helpful, especially for beginners, making it highly recommended for digital sales.
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Upon resending the link, customers encounter an error message indicating that the requested file is not found. This issue requires immediate attention and resolution.
Catastrophique... Et le support Shopify n'est absolument pas compétent et ne connait même pas le fonctionnement de l'application.
J'ai passé des jours à charger tous mes fichiers et mes clients ont l'impossibilité de décompresser les fichiers zip générés par l'application.
Pourquoi laisser en ligne une app qui ne fonctionne pas et qui n'a aucun support ??
missing dutch translation
Hey there, thanks for taking the time to rate the application and write a review. You can make changes to the language of your Shopify dashboard by managing your account. When you change the Shopify dashboard language, you should see that the application has been translated as well: https://shopify.link/ndGD. If you have any questions or concerns, we can assist you along the way by reaching out to our live support using the Help Center: https://shopify.link/mLA. -Ollie, Shopify Support
Why doesn't this app use my shop's email address while sending?
The good point is it's using Shopify domain to send emails, which has a good reputation and avoid your download emails to end in the junk.
The other good thing is the fact that your files are hosted on the Shopify server and you have a use limitation per download (5gb).
On the other end, the app needs some necessary improvement : a file manager to avoid duplicates, fix the download on purchase page...
This app is complete balls, customers cant even login to view their product so if the initial email is lost the product is lost. complete shite just use sky pilot if ur strapped for cash.
this goes out of its way to be clunky and cumbersome. if you're here looking for a solution to sell music, unfortunately this probably ain't it.
I am not able to use pdf files as a digital download with this app. Is there an application that lets us put pdf docs on our site for downloading?
Hey, there. Thank you for reaching out. You can upload PDF files using Digital Downloads, and we've also got a guide to assist you with that here: https://bit.ly/3sWqhT1. If you're looking to upload multiple files, you can also compress them into a single ZIP file before uploading.
If you're running into roadblocks with Digital Downloads, then this is something that our Support team can help you with. To get in touch with our Support team, please visit the Shopify Help Center (https://bit.ly/3cJkx8V) and log into your account. Cheers! -Elias, Shopify Support
DO NOT DOWNLOAD THIS APP!!!! I literally just downloaded it for 2 seconds and it began breaking ALL the images on my site. After removing it, a few came back but now, even when I deleted the broken images, and upload new ones, it breaks those too.
I had so much planned for today and this app just added several hours of work for me. Worst download ever. Save yourself the trouble, it's going to cost you time and money. No wonder it's free.
There's no protection on the download link, so anyone can download the files without needing to register or buy them. They can also be copied and shared in chats and on social media.