Overall rating
4.4
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy use, customization, and mobile compatibility. They value its seamless integration with Facebook Messenger and direct communication with customers. The chatbot feature is praised for handling simple customer queries, saving merchants time. The support team is noted for their quick and helpful responses. Some merchants report improved conversion rates and increased sales due to the app's ability to identify and fix store issues. The app is also commended for not including its own branding on the chat box.

August 10, 2018

The harassment for a review is ridiculous! Congratulations. Here's your review!

One Perfect Day
Australia
2 months using the app
April 2, 2019

a great application that works well, send and receive facebook messages and stays in touch with customers

Fashion Bubbles
France
About 2 months using the app
Autoketing replied April 2, 2019

Dear Fashion Bubbles,

Thanks for your review, your feedback is our motivation!

Autoketing team,
Regards!

August 29, 2019

Chatbox was working fine, now it won't open up and I can't seem to get a response from support after trying several times!

Manic Muscle Labs
United Kingdom
2 months using the app
Autoketing replied August 29, 2019

Dear Manic Muscle Labs,

Sorry to hear that, our support team will contact you soon to resolve your issue, if you have any issue please let us know via email support@autoketing.com

Best regards!
Autoketing team

March 15, 2020

good Osgood best no one i like this app i recommend everybody to try this t no one i like this app i recommend everybody to try this good best no one i like this app i recommend everybody to try this.

Global Market Trade
Canada
3 days using the app
February 10, 2019

I used this app to help in my online store and everything works good
I recommendede absolutely yes!

darybary
Mexico
2 days using the app
August 16, 2018

good and convenient,
it helps us a lot, hope you guys keep working on it, makes it better

Sunhokey
Hong Kong SAR
2 days using the app
July 16, 2019

All good at the moment, but there is a small problem with the location, the problem is that it appears in front of the cookie bar and covers the letters, I can not put the cookie bar at the top of the screen either, this happens when I visualize it in the mobile

kynit
Spain
About 1 month using the app
June 22, 2018

So far so good! Thanks for developing this app!

A Bsessed
United States
2 days using the app
January 29, 2021

When i chatting with store, chat box being transparent and normal. It repeats when I push to space button every time. Probably this is a bug but I think you have to solve this problem. Have a nice day

alchaa design
Türkiye
About 2 months using the app
Autoketing replied January 31, 2021

Thanks for your feedback. Our developers will check this issue.
Please contact us if you have any questions.

Regards

January 9, 2019

Great app to add the facebook chat. Great support too!

I tried to add the code myself with no luck, the app made it so much easier!

ByArena
United Kingdom
2 days using the app