Facebook & Instagram , 4,017 reviews
I am new and just setting up the channel so I have no experience so far with the app and my facebook page
Thanks for sharing your feedback! Glad to hear you're giving the Facebook Channel a shot! I'd love to hear your thoughts about it so far. I’ve sent out to an email to you and hope to hear from you soon. - Abdalla, Shopify Support
I enjoy interacting with other related groups. and the exposure it gives to my business. I can stay in touch with clients and family members
Thank you for leaving a review and sharing your experience. Feedback is extremely important to us, in order to help improve our app. I'll be sending you an email shortly to see if you have any suggestions or further details you'd like to share as feedback. - Anna, Shopify Support
So far, so good. At first, it blocked my account for some violation while connecting to my facebook account. But they gave me back my facebook account after 3-4 days. Now it is all setup.
Thank you for taking the time to share your feedback and leave a review. When it comes blocked accounts on Facebook, we are limited to what we can do our on end so it's great to hear you've gotten this resolved with them. Merchant feedback is extremely valuable to help improve our apps. I'll be following up via email shortly to ask how your experience with the app has been so far and any other details you'd like to share. - Anna, Shopify Support
Tengo las cuentas conectadas y a veces se desconectan. Y ahora me encuentro que las cuentas comerciales conectadas, aparecen como que no las reconoce. I need help please!
Gracias por dejar un comentario y compartir su experiencia. Me gustaría saber más sobre los problemas que enfrenta actualmente para asegurarme de que está aprovechando al máximo la aplicación, por lo que le enviaré un correo electrónico en breve para discutirlo. - Anna, Shopify Support
Using this app my Shop Tab does not appear on my Facebook Business page. So what's the use of having a Facebook shop if does not appear. Just saying...
Thank you for your review and sharing your feedback. I understand how important it is ensure the app is functioning properly so that you can sell products on Facebook. I’d like to look into this further for you and I will be in touch by email soon to ask for more details. - Anna, Shopify Support
still learning the process . would like to see market place connected as well . but great job over all, you are helping millions of people .
thank you
Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
FacebookやInstagramを活用してライブや動画配信しながら販売することにメリットを感じています。
しかし、それをやるまでの設定が分かりにくく数週間経過してしまいました。
FacebookやInstagramと連携できると知ってsyoppifai を始めたので、どのような設定が必要なのか具体的に知りたくても、それを知る術がありません。
フィードバックと経験を共有するために時間を割いていただきありがとうございます。私たちは、すべての商人がFacebookアプリをセットアップするのに役立つリソースがオンラインで利用できるように、一生懸命取り組んでいます。関連するリソースを見つけたり、アプリを使用するための要件を理解したりするのは難しい場合があることを理解しています。さらにサポートが必要かどうかを確認するために、メールでご連絡いたします。- Anna, Shopify Support
Interesting to navigate, decent so far. Will provide a more accurate review after a few months of using
Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
The application does not require any modifications or developments, it is good, easy to use and fast
Thank you for leaving a review and sharing your experience so far. We work hard on our app functionality and are always looking for ways to improve the app for our merchants. I would love to hear about any suggestions you might have that could make the app even better! I'll be sending you an email soon to see if you have any additional details you could share. - Anna, Shopify Support
I just installed the newest version so I don't have too much experience with the app but I can tell you, if the algorithms are still the same I know I'm going to continue to have problems with my products being flagged for violations that are simply not true. For example, a band t-shirt with a demon on it was flagged for excessive nudity. Really?? How about you let me sell my products on your app and I'll let you know if it's any good. Until then, it's a pain to list anything for sale so we really don't use facebook much at all. If my customers didn't use facebook to send messages I would have deleted it all together. I really don't like it and I kinda hate that I HAVE to use FB.
Thank you for your review and sharing your feedback. When it comes to product approval this is something determined directly by Facebook that Shopify does not have a hand in. I would be happy to share resources on how to contact Facebook to appeal not approved products should you need it in the future. I will be in touch by email shortly to provide further details. - Anna, Shopify Support