Facebook & Instagram , 4,675 reviews

Overall rating
3.8
Counts per rating level
  • 62% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 16% of ratings are 1 stars
December 18, 2023

great

CR Moon Glow Market
United States
3 months using the app
Meta replied December 21, 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

September 26, 2023

Shopify-Facebook integration tools are trash, and when they break, you'll get locked out of the Facebook account permanently. Then, Facebook support won't even answer your requests, save some time, and your sanity, skip it.

Green Mana Gaming
Canada
Over 2 years using the app
Meta replied September 29, 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

August 1, 2023

This app is free and it allows your customers to check out directly on Facebook and Instagram. I highly recommend it!

Ecopify
United States
Almost 2 years using the app
Meta replied August 18, 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
[Meta Support].

November 6, 2023

app is dope so far & easy to use

Drip Cake
United States
10 months using the app
Meta replied November 10, 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

July 19, 2023

I am enjoying this app very much! I can run my ads and post daily automations! I love running my discounts on this app, they make it very easy.

Oh Em Gee Boutique
United States
Over 3 years using the app
Meta replied July 28, 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

July 21, 2023

These apps have kept me close to people and allowed me to express myself. It has also been a place to store my photos and videos so I can always go back when I want to look at them.

AnimalWorld
United States
2 months using the app
Meta replied July 28, 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

November 3, 2023

Love the updated platform

Luxxora
United States
8 months using the app
Meta replied November 10, 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

October 17, 2023

BEWARE - Horrible service. They have provided no solution or resolution to a setup issue reported on Sept 17; it is now Oct 17. Every time I follow up with them, I receive a generic response. I've specifically asked for ETAs, insight, and visibility into the issue on multiple occasions over the last four weeks so that I can have some sort of timeline on when the problem will be resolved, and they have provided zero concrete answers. This is the takeaway I want you to know: I have not been able to set up a shop with this channel in 4 weeks. Don't waste your time here.

CaringPaw
United States
30 days using the app
Meta replied October 20, 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the troubles you've encountered with setup.

Please follow-up with our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can continue to assist you there and ensure you have the best possible experience.

Thank you,
Meta Support

November 13, 2023

easy to navigate

Laciiq Boutique
United States
2 months using the app
Meta replied November 20, 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

November 28, 2023

Amazing

LuxeThobes
United States
6 months using the app
Meta replied December 15, 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support