Facebook & Instagram , 4,684 reviews
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works great my for online store I would recommend anyone using Facebook and instagram. Products are loaded very fast
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Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!
Thank you,
[Meta Support].
get orders but payments are not captured.
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link:
https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
Meta Support
best products
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Meta Support
good
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Meta Support
So far so good, just started as new business and new company. Hope it'll gong to be smooth. Overall, I'm glad for the service.
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Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!
Thank you,
[Meta Support].
good ? VERYYYY GOOD
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Meta Support
I Love. be able to see my product on my Facebook & Instagram is most exciting thing, very useful tool for sure.
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Thank you,
[Meta Support].
Gostaria de saber o porque que precisa de ser maior de 18 anos para configurar a conta do facebook, é sacanagem eu ter que esperar até o ano que vem para poder fazer uma configuração básica na loja, mas de resto o app é muito bom.
Olá!
Obrigado por reservar um tempo para deixar um comentário. Pedimos desculpas pelo transtorno causado e gostaria de ajudá-lo com uma resolução. Entre em contato com nossa equipe de suporte comercial através deste link:
https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
Para que possamos pode entrar em contato com você diretamente e garantir que você tenha a melhor experiência possível.
Obrigado,
Meta-suporte
BEWARE - Horrible service. They have provided no solution or resolution to a setup issue reported on Sept 17; it is now Oct 17. Every time I follow up with them, I receive a generic response. I've specifically asked for ETAs, insight, and visibility into the issue on multiple occasions over the last four weeks so that I can have some sort of timeline on when the problem will be resolved, and they have provided zero concrete answers. This is the takeaway I want you to know: I have not been able to set up a shop with this channel in 4 weeks. Don't waste your time here.
Hi There!
Thank you for taking time to leave a review. We apologize for the troubles you've encountered with setup.
Please follow-up with our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
We can continue to assist you there and ensure you have the best possible experience.
Thank you,
Meta Support
HORRIBLE support! If you contact Meta about an issue with the Facebook channel they blame the issue on Shopify and tell you to contact Shopify since the channel was downloaded on their platform. However, when you contact Shopify they re-direct you back to Meta because Meta developed, runs, and owns the app. Similar to every other app not developed by Shopify, it is Meta's responsibility to fix issues and provide app support, but they refuse to do this. It's a useless and endless circle with zero solutions.
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
Meta Support