HelpCenter | FAQ Chat Helpdesk

HelpCenter | FAQ Chat Helpdesk

Free plan available. 15-day free trial.
Rating (4.5)
1302 reviews
1130 reviews
Overall rating
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
1130 reviews
December 21, 2016

Really useful app. Customer view this and usually have their questions answered.

My Bed Covers
United States
Time spent using app: Over 2 years
December 20, 2016

Fantastic app ... thank you very much!

Saved a whole bunch of time. Easy to use and set up.

Fluff Whiskers
United Kingdom
Time spent using app: Over 1 year
December 20, 2016

Very useful and easy to use, highly recommended for busy entrepreneurs!

United Arab Emirates
Time spent using app: Almost 2 years
December 19, 2016

great app, very user friendly and easy to use. all thumbs up!

Mobile Life Sg
Time spent using app: 28 minutes
December 17, 2016

Amazing, intuitive, user-friendly app! It was pretty straightforward to create a great FAQ page that is searchable and quite organized.

Vivo Mentor
Time spent using app: 3 months
December 16, 2016

Free and doesn't nag trying to sell stuff to you. Installs easily. Quick and intuitive to setup up help page structured by category/section/article complete with a preview button. The default toggle animation and styling are nice enough to leave as-is.

Millennia Goods
United States
Time spent using app: 5 days
December 16, 2016

Its a must have tool for your site. Simple and very easy to use.

Kokoba Foods
Time spent using app: 11 months
December 14, 2016

Makes my tasks so much easier <3

Bouquets R Us
United States
Time spent using app: About 2 months
December 14, 2016

I'm rarely compelled to write reviews but I just had to say how brilliant this app is! The drag-and-drop interface is super easy and intuitive and the result was perfect and great-looking. I'm a graphic designer and am picky about how things look but this app needed no tweaking at all. It even "magically" used my theme so the colours and fonts matched without me having to do anything. I was delighted to learn I could use jump-to links so I'll be able to easily direct customers to specific Q&As.

My only (minor) recommendations would be:
- Being able to use links to the parent category (e.g. shipping) as well as a specific question.
- I'm in Australia so would prefer to have the option to change the heading to Help Centre (not the US 'Center').
- The bullet points aren't working.

Thank you for such a great app!

Time spent using app: 12 months
December 13, 2016

Nice and simple. It gets the job done with no fuss. Thanks.

Mycomputerstore Com Au
Time spent using app: 2 months