HelpCenter | FAQ Chat Helpdesk

FAQ page, ticketing, Livechat, Chatbot for support, Tabs

Shopify app insights
  • Popular with businesses in the United States

From $3.99/month. 7-day free trial.

App highlights

  • Up-to-date tech: works with the latest themes

Reviews

4.8 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars

Filter and sort reviews

51 - 60 of 1126 reviews

Squirrl

Location Australia
Time spent using app About 2 years

The app is great and helped me to create a really attractive FAQ page. The support is also excellent.

The Unlimited Box

Location Mexico
Time spent using app 9 months

AMAZING app and AMAZING customer service!
I wanted to switch to a different FAQ app cause mine is very complictaed to handle. HelpDesk did all the transfer in a few days! Donatas was always here to help and always kept me updated about the progress of the transfer of the FAQs! Really great job, well done! 10/10

Print Me Shirts

Location Canada
Time spent using app 5 months

Great app. It has a clean Ui and very easy to understand and use. The price is great too. Highly recommend.

Sudeana's Essentials

Location United States
Time spent using app 3 months

This app is very easy to use and it makes my site look really professional, I highly recommend using it!

penny2gold

Location Canada
Time spent using app 26 days

Works really well and has nice prepared demo content!
You can have a complete FAQ page done in only a few minutes.

TheSingingBees

Location Italy
Time spent using app About 1 month

“ If you are aware that product page is the most important page of your shop, well consider to adopt this App, it will let you customize your product page giving differentiated info to your customers and provide a ticketing system for all those who will prompt you for specific questions. Customer service is fantastic and they announced chatbot is currently in development. At the moment is the best app relating to quality/price ratio and number of features. Well done."

HumidPlus™

Location France
Time spent using app About 1 year

J'ai contacté le service client pour un soucis d'affichage. Ils étaient très réactifs et à l'écoute. Bien que la communication par mail était assez longue (ne recevant pas de notification à chaque mail reçu), le problème a quand même été rapidement traité et réglé dans la journée même. Merci encore !

Chanty Lace Shop

Location Germany
Time spent using app 20 days

Exceptional support. I send the ticket in regarding an error I got and received a reply within minutes. The problem was solved within the same day. Can only recommend

Mealami

Location Australia
Time spent using app Almost 4 years

Very useful app and easy to use. Has all the important customisation you need. Support is also very quick and helpful.

Vine to Bar

Location United States
Time spent using app 5 months

We use both the Help Center and FAQ features of the app. It's a great value. Support's been same day. Highly recommend. Great value.