Reviews (1,335)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.

October 27, 2020

I think this app is very good and very convenient to use, but I am still trying to see how to make the interface more beautiful, especially this app is free, it is very good for our first use of shopify, of course, if you use it , Will spend money to use in the future

findway
China
6 months using the app
July 18, 2016

Great app! I had an issue with the font as it clashed with the rest of the website and Tomas was quick to respond and fixed it for me! Great support.

Yard Game
United States
6 months using the app
April 7, 2021

I used this app to add FAQs page on my webshop. The app helped me a lot. Everything is great, recommend it to everyone,

Gotechno-849
United Kingdom
6 months using the app
July 26, 2019

Does exactly what it says it does. Helped me do a great job, and made a complicated task super easy. Love it! Keep up the good work

Twisted Sistas', Inc
United States
6 months using the app
December 8, 2020

Great app! It helps my page look professional and makes it easy for my potential customers to view through the FAQ section.

GlowMe
Hong Kong SAR
6 months using the app
February 22, 2017

It works exactly as advertised and is so easy to set up. It looks so clean and integrates easily with the look of my shop.

Afrika Boutique
Canada
6 months using the app
January 21, 2021

10/10 would recommend this app to anyone that is looking for a fast & easy to use FAQ app for their shopify webstore.

THE GOLDEN GOOD
Spain
6 months using the app
Edited May 13, 2020

Perfect.

BlazingBull
United Kingdom
6 months using the app
December 26, 2016

Super easy to set up and use, would definitely recommend!

Supakitco
United Kingdom
5 months using the app
February 27, 2019

Great app and easy to use. I had a little problem with the compability of my theme but the support team had a quick solution and now everything is perfect.

OF ANGELS AND DEMONS
Germany
5 months using the app