Reviews (1,335)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.

December 28, 2019

I love this app! Great help as well whenever I needed help they were quick to help. Looking forward to continue using this app!

YVR Cookie
Canada
4 months using the app
July 26, 2018

It works as expected and adds trust for customers viewing the website.

Decouroushouse
United States
4 months using the app
May 25, 2020

I think this app will be fundamental for my business, since customers usually have a lot of questions and with this app we can answer in advance!

LiteSkin
Italy
4 months using the app
May 7, 2019

It really helps you to have a nice-designed FAQs section! Thank you very much. It may be a little bit more intuitive, but just need a little time to get use to all the features. Great!

Beau Fievre
Spain
4 months using the app
July 1, 2017

Very useful! Clean! Creates a very professional looking FAQ or Help Center.

Envy Supply Co
United States
4 months using the app
April 12, 2020

Very good app, has everything ready practically, the only thing I can not add more categories in the Free, at least one free could let put, then excellent thanks

Girlschemp
Peru
4 months using the app
January 28, 2018

Schnelle, reibungslose Unterstützung. Selbst am Sonntag. Danke.

Ofenhaus Schleicher
Germany
4 months using the app
March 3, 2017

good goodgoodgoodgoodgood goodgoodgoodgood

Mylulujewelry
France
4 months using the app
June 25, 2018

This App is awesome, it does exactly what I need it to do, is neat beautifully presented and easy for customers to navigate through. Just proves the best things in life are free!

Trish Burr Embroidery
South Africa
3 months using the app
Edited February 4, 2020

Amazing app to have a functional and beautifully design FAQ. It is surprisingly easy to use and removes all the hassle of manually creating a FAQ page. Would recommend 10/10.

Coolpebbles
Mexico
3 months using the app