Reviews (1,335)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.

Edited July 15, 2019

I used this app to put a FAQ section on my website. I LOVE, LOVE, LOVE it. It was the easiest thing I have done since starting my business. Highly recommend to everyone.
It was a simple fill in the blanks application.

BC General Store
United States
4 months using the app
July 28, 2020

This is the app you need to create an ideal FAQ page! The support team is ready to help you achieve your desired results. Highly recommended.

Snuggly Cuddly Toys
Singapore
4 months using the app
April 8, 2017

Pretty useful in creating a professional looking help page would recommend

Guiltypleasureshop
United Kingdom
4 months using the app
Edited August 5, 2019

The application in general is very good ,thanks.
It helped me a lot to create confidence in my website and thus increase my sales in the online store.

The Hell Crown
Spain
4 months using the app
February 4, 2017

Great tool! Easy to use and looks great.

Jp Gifts
United States
4 months using the app
March 11, 2017

integrates beautifully into the website nice style and professional look
love it !

Roys Outdoor Store
Canada
4 months using the app
March 4, 2017

very good app:). All what i needed for my store.. awesome..

Maxvaluestore
Malaysia
4 months using the app
June 26, 2018

Simple and very helpful. For a new shop like mine, getting it for free is the best part! Thanks for the great app!

Shop Save Bake
Philippines
4 months using the app
June 26, 2019

This is really easy to use! I am happy with the app, it does exactly what I needed it to do. Recommended

LabelsbyShelleyNZ
New Zealand
4 months using the app
February 26, 2018

Great app! Easy to install and use. Highly recommended.

Bison Mobiles
Canada
4 months using the app