HelpCenter | FAQ Chat Helpdesk

HelpCenter | FAQ Chat Helpdesk

From $3.99/month. 7-day free trial.
Rating (4.7)
Shark Byte, Inc
1288 reviews
1129 reviews
Overall rating
Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
1129 reviews
October 22, 2021

We use the app for customer support dashboard and chose it because it's simple and straightward as our needs are not very elaborate. The decision, after using the app for 2 months, is proven to be excellent. Everything works as it should, and we don't need to think about using it, it's a logical extension, and it works flawless. Additional, when we encountered a problem, the support team went out off their way and did not just do their job but pointed out the exact cause of the problem which lied outside the app itself, so it was an easy fix!

TRASH store
Time spent using app: About 2 months
October 21, 2021

user friendly, easy to use FAQ set up. Also looks good on the page, that was a huge plus for me!!!!!

East & Europe Apparel
United States
Time spent using app: 7 months
October 15, 2021

Incredible value for the level of functionality, customization, easy to use and just overall beautiful design. Even for stores just getting stated the FAQ plan makes you look very professional for $5 a month, plus help you sort out your support tickets in a very organized matter.
This is a must have.

United States
Time spent using app: 2 months
October 9, 2021

The App is easy to setup and looks good. One small issue I had, team resolved quickly and up to expectations. Great App. For sure will keep using the app.

Do Rámu
Time spent using app: Over 1 year
October 6, 2021

App support has been outstanding and so helpful in getting our app settings perfect! Product tabs and live chat are great; it's nice that both features are in the same app.

Fifth and Ninth
United States
Time spent using app: 8 months