Reviews (5,723)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.

September 23, 2024

This makes communicating with potential and current customers a breeze!

Last Elf on the Left
United States
3 months using the app
July 29, 2024

No problems here. The app seems to be working great. I have made several new contacts; everyone here seems quit friendly.

Old Wells Trading Post
United States
6 months using the app
August 17, 2024

Great way to connect with other people, its also fast and easy!

Follow HIM Apparel
United States
6 months using the app
September 21, 2024

Very usefull and works well

Replays Sports Exchange
United States
Over 2 years using the app
September 23, 2024

The app works well, thank you.

Embroidery Design Sew Nice Anne
Australia
7 months using the app
October 11, 2024

Easy to use, helps me connect to prospects and lead all the time

Material World
Australia
2 months using the app
July 23, 2024

This app works well for us. It was easy to set up and works seamlessly with the website. Can be used with various devices so it's easy to chat with customers.

Ideal Garden Lights
United States
Almost 3 years using the app
October 28, 2024

Easy to use an setup.

Dogwatch Art Co.
United States
About 1 year using the app
November 7, 2024

Super fast with generating responses. Love the easy way to access the Inbox. Very happy with the service

The Wellness Hub
Canada
About 1 month using the app
September 25, 2024

Love how you can see what the customer has in their cart. So helpful and how long they have been our customer for. This is very good.

Lavilin Australia
Australia
1 day using the app