Shopify Inbox , 4,183 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its real-time customer interaction, user-friendly interface, and easy integration. They find the customer profile and order history features useful for personalizing chats. The "Quick Replies" function, instant answers setup, and the ability to respond via email to missed chats are also favored. Merchants value the option to offer products or discounts during a chat. The app's affordability and supportive customer service are additional benefits.
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It's good, but could be better. Hopefully it's something that will develop. 111111111111111111111111111111111111
Very easy to use and helps support our customers quickly! :)
Intuitive and good function
Great way to chat directly with your customers to address any questions, issues, or concerns while they are viewing products in your online store. We receive various emails daily and this inbox has helped product messages stand out and not get lost in the emails.
The app works well. Would be nice with built-in translation tool as we use it for multiple languages
Very useful app! I have had a good experience conversing with clients and converting them by building trust.
Keep up the good job.
Its great for us because we have people and can cover the hours .
We've been using Shopify Inbox for around 12 months now. It's good and super easy to set up and use. How it easily integrates into our store is awesome. BUT it was a shame when we could no longer have meta products come via here as well. What would make this better would be if we could integrate it into our CRM platform so we don't have to jump between that (where our other chat services are all in one place) and Shopify Inbox.
Excellent app for quick and immediate correspondance with customers! I recommend using this app.
Great for allowing potential buyers to ask the questions at point of sale allowing them to finalise their decision making process at a time when they are most likely to make a purchase.