Shopify Inbox , 4,353 reviews

Overall rating
4.8
Counts per rating level
  • 77% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing customer service and boosting sales with features like real-time support, "Quick Replies", and customer detail provision. Its seamless integration with Shopify, mobile convenience, and email response option for missed chats are appreciated. The app's affordability and minimal technical issues are beneficial for small businesses. Merchants also commend the ability to offer products or discounts during chats, customize autoresponders, and gain insights into customer inquiries and shopping patterns. The support team is praised for their exceptional assistance.

March 4, 2024

Everything good

KoreanSet
United States
7 months using the app
February 14, 2024

Good App that I recommend.

AGTC
United Kingdom
10 months using the app
February 12, 2024

Please add option for the customer like hide chat box and its main icon from the main for 24 hours/ 1 week/1 month.

INDIAN SLINGSHOT
India
About 2 months using the app
April 8, 2024

Free and easy to use.

Suite Leaf Plant Nutrients
United States
Almost 2 years using the app
April 1, 2024

nice experience

Gurukrupa-Gems
India
About 1 month using the app
February 16, 2024

Its a easy way to keep in touch with customers

Horizon Bazaar
United States
10 months using the app
February 29, 2024

good chatting box, instant answer is very good

eworkmart
China
Over 2 years using the app
March 13, 2024

Es muy buena, me permite ver todo lo referente a mis pedidos, si están en proceso de envío, en tráfico o con problemas al igual que atender las dudas de nuestros clientes que escriben por inbox.
Esta aplicación me ayuda mucho a agilizar mi trabajo.

La Pócima de Rapunzel
Mexico
7 months using the app
April 14, 2024

superbe application. fait très bien le travail pour une app gratuite!

Simplement Vrai
Canada
16 days using the app
May 4, 2024

perfecto, puedo hablar con los clientes en el momento sin importar donde esté ya que me llegan las notificaciones al móvil.

Pavlovane Creaciones
Spain
4 months using the app