Shopify Inbox

Connect with customers and drive sales with chat– for free

Shopify app insights
  • Popular with businesses in the United States

Price: Free

App highlights

  • Seamless workflow: use directly in Shopify admin

Use Shopify Inbox to turn browsers into buyers


4.5 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 63% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 9% of ratings are 1 stars

Filter and sort reviews

31 - 40 of 834 reviews


Location Bangladesh
Time spent using app 3 months

Wow..................................Very good Service ..........................................Thank you Shopify inbox

Location New Zealand
Time spent using app About 1 year

I used this app to answer online queries from my customers and it help me to help them quickly and redirect but to website to purchase the item they are after or to give information on a particular product they are looking at

KLIQ Music Gear

Location United States
Time spent using app Almost 3 years

Great integration and this app gives me a great way to chat real-time with customers and prospects alike.

Gentle Day

Location Lithuania
Time spent using app 7 days

So far, so good. Easy to use. Hope for clients also comfortable to ask or find quick answers. I can recommend.

Allora Manila

Location Philippines
Time spent using app 3 days

Pretty good chat app! No need to integrate with social media which makes it more complicated. Thank you!

Chocolat de Kat

Location Canada
Time spent using app 3 days

Very convenient--allows you to be where your customers are (website chat, social media) but saves the time and hassle of managing a number of different instant messaging channels.


Location Netherlands
Time spent using app 18 days

Very easy to instal and to use. A perfect way to have all the chats in one place. The clients can reach out to u very easy

Print Peppermint

Location United States
Time spent using app 4 days

Looks great but could use email forwarding into the inbox so it can be used as a full fledged support ticket system.

Location Netherlands
Time spent using app 11 minutes is zeer tevreden over deze app. Ons service center bied onze klanten nog meer mogelijkheden om een goede conversatie te hebben met onze klanten.

Gracefield Farmacy

Location Philippines
Time spent using app Over 1 year

Great app! I could respond to my website visitors promptly. I like the Quick Replies feature. Visitors turn into customers easily.