Reviews (5,693)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration and real-time communication capabilities, which significantly boost customer service efficiency. Features like quick replies and automated responses are praised for swiftly handling common inquiries, improving response times. The user-friendly interface facilitates easy management of customer interactions, while the ability to send direct offers and discounts through chat enhances sales and engagement. Multi-device accessibility and customization options allow for personalized and responsive service from anywhere. Additionally, the app offers valuable insights into customer behavior and supports managing multiple channels from one centralized location, enhancing overall customer satisfaction and loyalty.
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A great way to communicate directly with shoppers at the exact moment when they might hesitate about a purchase, with the added benefit of getting first-hand feedback about your products and services.
Einfach zu verwenden
good and works as expected
Es ist sehr schön, schnell und auf derselben Seite wie der Kunde zu antworten. Der Nachteil ist jedoch, dass auch von App-Mitgliedern geantwortet werden können sollte.
Good internal way to answer customer questions.
Ottimo comodo
Good app, allows me to answer fast to my customers or visitors questions.
お客様の環境によっては、変換の操作が送信になってしまって使いづらいようです。
ただ、カートの中身や過去の注文状況などを同じ画面で見られるので、特別なクーポンを用意して案内したりなどができ、お問い合わせから購入につながりやすい印象です。
I love this app. It allows me to respond to customers as soon as possible, easily share product links with them, see the items on their cart and provide better customer service.
Easily links client profiles to chats, allowing our team members instant access to orer history and cart contents. This saves a countless amount of time and allows us to provide customized service to new and existing clients!