Shopify Inbox

Connect with customers and drive sales with chat– for free

  • Popular with businesses in the United States

Price: Free

App highlights

  • Seamless workflow: use directly in Shopify admin


4.4 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    58% of ratings are 5 stars
  • 4 of 5 stars
    18% of ratings are 4 stars
  • 3 of 5 stars
    8% of ratings are 3 stars
  • 2 of 5 stars
    5% of ratings are 2 stars
  • 1 of 5 stars
    11% of ratings are 1 stars
61 - 70 of 541 reviews


Location Japan

Introduced as a communication tool with customers. At first, I was really in trouble because there were a lot of push sales by various people, but when I increased the number of automatic reply email registrations, it decreased a little. After that, this chat was really useful for communicating with the customers who purchased it. We look forward to working with you in the future.


Location Italy

e un app molto utile le aspettative soddisfa le mie esigenze .... migliorerei inserendo le traduzioni in modo da poter parlare anche che gli stranieri


Location Portugal

Muito eficaz e fácil de utilizar, tudo funciona como deveria e é muito mais prático do que responder a varias mensagens em várias plataformas, ter um sítio para responder a tudo é perfeito! Obrigado!

samapura ID

Location Indonesia

amazing and very easy to use.
The product's attachment makes it easier to communicate to customers.
Looking forward to having more features in the future ..

Location United States

Just started with this app. but so far so good :) In the process of learning and understanding the possibilities with Shopify Inbox


Location South Africa

Very useful app. Please add a feature to mark multiple conversations as complete at the same time. Keep it up.


Location Sweden

Riktigt bra sätt att ha kontakt med kunderna.
Fungerar väldigt bra och stabilt.
Ger ett professionell intryck för kunden.

Jewelry 3D Studio

Location United States

Great Shopify application message contact online integrate with Facebook and Instagram in same box , thank you Shopify Team Brilliant .


Location France

L'outil est simple à utiliser pour toute l'équipe de Quark. Nous avons accès via nos ordinateurs et nos smartphones. C'est du beau travail ! Pour les clients c'est simple et fluidre. Merci à toutes les équipes Shopify pour ce produit.

Blue Orchid Store

Location United States

I love that the customer question came directly to my email and allowed me to respond to him in real time. We thrive on providing excellence and this allowed me to do just that! Love it!!!