The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Bubblin Brown Sugar Melanin Apparel
Customer service is limited and very poor. It seems they are too busy and understaffed. We deleted.
Unfortunately this app doesn't function for us, and more important: support doesn't really react/help us to make it work. We have tried to install it over the past few months, but it still doesn't function. Hopefully this message helps: @support team: could you please schedule a call with lea (email@example.com) and make sure it works? pom-amsterdam-fr.myshopify.com After your answer: yes we want so solve this as well. Please reach out to Lea, schedule a call with her, and NAIL this. We are not different from any other fashion company
Hi, we are really sorry for the experience and we just reached out to see how we can help. I saw that there was an old ticket regarding recommender issues so let's together to help resolve it. We have reached out to Lea already with follow-up information, please check the email from firstname.lastname@example.org
DO NOT INSTALL! We installed this, and before setting it up decided not to use it and uninstalled it. We then went on to our website and it was completely broken and covered in code all over. We had a duplicate theme from a few...
Thank you for your feedback. This is the first time we have ever received reports of our app having issues with Shopify theme upon installing. If you are interested, we would hope to check out and see what the reason and the source of the issue.
Looking to hear back.
The two stores couldn't sync, and after I upgraded the $9.99 package, it didn't solve my problem.
Hi! We are really sorry for the issue due to the large number of size charts you have on one shop that need to be synced over. As mentioned in our support ticket, this is something we are actively working on. Please give us some time to make it work properly if you are still interested!
The app is not working from time to time. Currently, it is not working on iPhone devices for which bug we haven't heard anything from the app support team.
Hi, the issues was due to incompatibility with the theme you were using. It was resolved a long time ago. I kindly hope you can take a look and update the review. Thanks.