Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its consistent quality, flexibility, and unique features like sleeve prints and private label branding. It's praised for its seamless integration with e-commerce platforms, user-friendly interface, and efficient fulfillment process. However, some merchants criticize its high prices, occasional unresponsive customer service, limited mockup diversity, and lack of sustainable clothing options. Despite some reports of slow loading times, its performance is generally seen as reliable and worth the cost.

April 27, 2024

I love it overall, but not sure what happened to the platform and Shopify. I am struggling to figure out how to get from Shopify to Printful, so I can make an order. What changed?

Ryan Cronin
United States
Almost 7 years using the app
Printful replied May 1, 2024

Thank you for your feedback! We're thrilled to hear that you love our platform overall. Could you please reach out to us via email at feedback@printful.com and share more details about the issue? Our team will be more than happy to assist you in resolving this!

May 7, 2024

Love printful! Turns my ideas into reality~

itsovermatter
Canada
Over 5 years using the app
Printful replied May 9, 2024

Thank you for leaving a review!🧡

May 6, 2024

My store isn't ready or open yet. I have been working on it on and off for years. I find designing/creating on Printful really user friendly, I've tried others and have come back to Printful. When I've had a query, I emailed them and received a response promptly. I am due to order samples soon and will review again once I've received them. So far, yes, I would recommend Printful.

FishDigits
Australia
Over 5 years using the app
Printful replied May 8, 2024

Thank you for your review! We’re happy to hear you’re enjoying working with us! 🧡

April 5, 2024

All works well, just wish the margins were greater.

Lisa Brown's Treasure & Gifts
United States
About 7 years using the app
Printful replied April 7, 2024

Thank you for your feedback! We appreciate it! 😊

May 8, 2024

I have used this app for years and have always had a good experience.

Anythingandeverything-online.myshopify.com
United States
Almost 5 years using the app
Printful replied May 11, 2024

We’re happy to hear you’re enjoying working with us! 💫

April 10, 2024

They have been great for years but just recently I was unable to log in to update a payment method. After weeks of back and forth with Printful Support, they could not fix the issue and I was losing money and orders. I realized that they were sending automated emails saying they are working on the issue with redundant links in the emails for a password reset which did not work properly. No humans were involved. They had no concerns, awareness or interest in solving this issue. I am in the process of transferring all of my procucts to another Print on Demand. This was shameful and costly.

COOOL CATS
United States
Over 6 years using the app
Printful replied April 12, 2024

Thank you for your feedback! We would certainly be happy to take a look into the situation you mentioned. Please send us an email at feedback@printful.com and we'll be happy to help you further.

April 17, 2024

Easy to use with the best printed designs. Prints look just like my actual designs! Keep up the great work.

Faith Products
United States
Over 5 years using the app
Printful replied April 19, 2024

We’re thrilled to hear it’s been a seamless experience for you! Thank you for sharing your feedback! 😊

April 12, 2024

less than one star. Doesn't work properly with my shopify account. Can't un-import items.

Obvious Solutions
United States
Over 5 years using the app
Printful replied April 14, 2024

Thank you for leaving a review! We appreciate the feedback and we'd certainly be happy to check further on the situation you mentioned. Please send us an email at feedback@printful.com and we'll investigate right away.

April 22, 2024

please fix the shopify integration,
It's 100% useless across all web browsers

Skeleton Goods
United States
Over 4 years using the app
Printful replied April 25, 2024

Thank you for your feedback! Could you please reach out to us via email at feedback@printful.com with additional details about the problem? We'll do our best to address your concerns and ensure a smoother experience for you!

March 27, 2024

Great customer service

Beantown Budz
United States
Almost 7 years using the app
Printful replied April 4, 2024

We're thrilled that you had a great experience with our helpful customer support team! Thank you for sharing! 😊