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I am setting up a new online store and I used this to create all my barcodes. Now when I connect to Google Shopping my items get rejected for incorrect barcode. They are looking for a 13 digit barcode and this only provided 8 digit codes.... unless I am missing something!
Thank you for writing your review and for providing your feedback to us. The barcodes you need for the Google Shopping channel are GTINs, which must be sourced by yourself and are a requirement Google themselves ask for in order to run ads on their platform.
The codes created with the Retail Barcode Labels are therefore inappropriate, and are more appropriately used for inventory management and stock-taking purposes. I hope this helps explain the situation but I will be sending you an email shortly to touch base with you incase you have any further questions. -Victor, Shopify Support
We use the app to print barcode labels for our outgoing products for our customers that require a UPC, and it works great. We want to use it to print barcode images for our SKUs for internal use. Is that possible? I guess this is a question for the developer.
Thank you for writing your review and for providing your feedback and question here. The app is primarily designed for you to print barcodes for your products, but you could certainly use the app for internal use as well. The app allows you to customize what's featured on the labels and also supports different label types and sizes; you can read more on the customization options here: https://bit.ly/3vu8zXO.
I'd recommend taking a read through this document and checking the options within the app, but if you need any further help using the app, please don't hesitate to reach out to our team for more information and assistance: https://bit.ly/2AWw5VA. -Victor, Shopify Support
You have to "create" the barcode at least 2-3 times before a barcode is actually populated. It wastes a lot of time.
Thank you for sharing this feedback with us!
The expected workflow is that you'll only need to create the barcode once and then can print it anytime you need new labels. I'd like to review the steps that are causing you to have to repeat your actions to help streamline your workflow.
I’ve followed up with you via email so that we can continue to chat about what you're seeing! -Lizzy, Shopify Support
I thought this app and using barcodes on my products would be a super easy way to help me sell in person faster during fairs and markets, but just printing literally my very 1st page of barcodes was a disaster! I'm using avery labels and printing from my office jet printer and it doesn't print the description (why?? there's is plenty of room!) I can't print a barcode on my jewelry tags because Shopify doesn't support that label...what? Why? Makes NO sense at all since you're supporting all other avery labels! Shopify support while very nice just said-we don't support it and we don't support my printer (what? My printer works FINE and the barcodes work on the labels I've printed so far. Ugh-just frustrating! I guess you get what you pay for with a free app!
Hey, there. Thank you for reaching out and bringing this to our attention. We're sorry to hear that you're unable to use your printer or the specific size of Avery label with our Retail Barcode Labels app. We do support some Avery labels, such as the Standard - 5160 and 5167 labels (https://bit.ly/3zG8um4), and you can use a standard desktop printer with these labels. However, we understand that being able to support more printers, label types, and label sizes is important for our merchants and we'd be happy to share your feedback with our development team. Thanks again. -Elias, Shopify Support
Borderline useless. It doesn't have my Dymo label size and doesn't let me use metafields or even a range of Shopify fields. Like many Shopify features it seems to have been designed without much user experience input.
Hi, there! Thank you for leaving your feedback. Supported label sizes can be found here: https://bit.ly/3e6Olgg. I'd be happy to pass this feedback along to our development team in hopes that we may be able to add further customization down the road. -Oliver, Shopify Support
Barcodes print on label with half the number and +11 have emailed shopify to help fix it and not luck. I think it woul dbe good if glitch can be fixed.
Thank you for writing your review. I am sorry to hear that you've had this issue and not received the help you needed, as this is something that should not be happening with the app.
I would recommend trying to contact our support team again, either via a callback or by live chat, so that you can be authenticated on the store and this issue can be investigated in more detail. A member of our team should be able to take a look at the app to try and determine what is causing this problem. You can reach out to them at: https://bit.ly/2AWw5VA. -Victor, Shopify Support
App usually works perfectly, however, today we're missing the specific product page that we are trying to print labels for.
It seems to be a glitch that won't allow us to print as it stays in a constant state of creating new barcodes.
Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. I'm sorry to hear that your experience with the app wasn't satisfactory. If you haven't done so already, I'd encourage you to connect with our Live Support so we can take a closer look into getting this resolved: https://bit.ly/2AWw5VA. - Blair, Shopify Support
The App seems to be doing what it's made for and quiet easily.
Only down side is not having the option to add blank labels at the beginning of an Avery page.
If I have already used half an Avery page for printing, I can't use the other half anymore :(
Hi, there! You're correct that there wouldn't currently be a way to add blank labels at the beginning, in order to only use a half page. Barcode labels by default are meant to fill the page, so your best bet here will be use smaller label sizes that will fit your labels correctly.
I'd like to find out more about why you're wanting to do this, so that I can pass your feedback on to our developers. I'll follow up with you via email shortly for more information. Thanks! - Brie, Shopify Support
This is my first experience with a POS system and the Shopify app for the DYMO barcode labeler is so easy to use. I haven't found anything I don't like about it yet.
It doesn't match the print formats, I don't know why, I have to convert the PDFs to Words and edit the margins, but it would be a waste of time. I should fix that.
This is using the 3 x30 labels in letter size
Thank you for sharing this feedback! When you're printing you may be able to correct the settings for the print out by using your system's printing options. This screenshot shows how to access those (https://screenshot.click/11-14-pvyfk-mbpua.jpg).
I’ve followed up with you via email as well in case you needed any further assistance on this. -Lizzy, Shopify Support