Overall rating
2.3
Counts per rating level
  • 14% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 13% of ratings are 3 stars
  • 15% of ratings are 2 stars
  • 47% of ratings are 1 stars
Edited May 7, 2019

Once it is installed it is not to bad, we are now very happy with it. Barcodes print way faster than before which is a nice benefit.

FEINRAUS
Switzerland
About 2 months using the app
Shopify replied April 26, 2019

Hi, there. Thanks for providing your feedback about your experience with this app. We're always trying to improve our platform and apps and it's feedback like this that is instrumental in that process. I've reached out to you by email so that we can discuss this further and I hope to hear back from you! -Emma, Shopify Support

February 15, 2019

I hope the devs or anyone who made this app actually read these reviews. The first app was bad but eventually functional from a workflow perspective. This new app has completely halted operations during one of our busiest times for printing barcodes. It's absolute garbage, the hoops you need to jump through from setup to print and simply not have it properly function (pages margins, etc) just go to show how overlooked the creation of this was. This is a very classic Shopify move, mindless development, never listening to your customers (it took 4+ years for customers to complain about the lack of a cost-of-goods section before any efforts of change), and releasing a product that actually destroys any productivity. I'm always amazed at how we're still paying for this platform, however it's difficult to move a whole shop's system. Must be why my two new shops are now on Squarespace...You gotta start helping your customers, Shopify.

Park & Province
Canada
5 days using the app
Shopify replied June 17, 2019

Thank you for your feedback on the Retail Barcode Labels app! I have gone ahead and reached out to you via email to offer additional support as I would love to get more context from you so that we can get the app working to it's potential. I apologize that your experience has been less than ideal and I look forward to connecting with you!

- Alex, Shopify Support

October 17, 2020

I use this app for my retail shop. In general it's been a life saver to be able to code and tag products. However recently it has been glitchy and not creating barcodes for all items - some are missing barcodes when generated. It may be an update issue. Overall I would recommend using this app for retail.

Gold Apple Boutique
United States
About 2 months using the app
April 5, 2021

This is a terrific app to create bar codes quickly. It didn't work so well for sheets of Avery labels, but is terrific with the Dymo LabelWriter 450. Quick to create and you can print barcodes from multiple places in Shopify.

DR Mower Parts
Canada
About 2 months using the app
March 11, 2021

I have run into duplicate barcodes, several, since my shop reopened 3 days ago. Also, I have had been trying to scan products created today and none are scanning. This is frustrating. The POS doesn’t recognize the products at all. But if I search the product with the barcode number in the admin, they are there.

Gift It Gray
Canada
About 1 month using the app
Shopify replied March 16, 2021

Hi, there. I'm sorry to hear that you've been having these issues with the app. I would recommend reaching out to our support team so that we can troubleshoot these with you and get the app working as intended: https://bit.ly/2AWw5VA. Thank you. - Brie, Shopify Support

October 22, 2020

My store has had no issues with this app. Sometimes it can take awhile for the barcodes to load but nothing too serious!

Hooray Children's Shoppe
United States
About 1 month using the app
January 9, 2021

You should add a feature that allows you to bulk print barcodes/tags, especially linked to transfer orders. Very annoying after receiving a transfer I have to go through and individually find the item, and print each tag.

Channel Islands Surfboards
United States
4 days using the app
Shopify replied January 11, 2021

Hi, there! You should be able to print barcode labels in bulk by navigating to the app and then clicking on "Print labels". You can then search and select which products you'd like to print for in bulk. If this isn't working for you, please reach out to support and we'd be happy to take a look with you. Hope that helps! - Brie, Shopify Support

Edited March 6, 2020

Pretty worthless. It creates 8 digit bar-codes while in the USA Google requires 12 digit UPC codes. The App will populate your custom products bar-code locations with these 8 digit numbers and then Google will kick them all back and you will have to manually remove them. I submitted an inquiry on this and was told that these are actually GTIN numbers but Google reads them as UPC numbers. There needs to be a separate box to fill in for GTIN numbers on the product pages.

Wall To Wall Storage
United States
4 days using the app
Shopify replied March 13, 2020

Thank you for the feedback! I can definitely understand the frustration with having to manually replace the barcodes with your GTIN numbers. An alternative option would be to export your products via a CSV file to change them in bulk and import them back into your store afterwards.

That said, I'll be sure to pass that feedback on to the relevant team so that hopefully a separate field for that is added in the future. I will follow up with you via email shortly as well, in case you have any further questions about this. Thank you! - Brie, Shopify Support

January 13, 2019

I realize this app was created to improve on the last app "Barcode Printer", which did have its problems, however, THIS APP IS AWFUL for printing many barcodes for different items. It's like 5 more steps to print each barcode and it doesn't even support the 1"x1" barcode that SHOPIFY SELLS ON ITS WEBSITE. You have to choose something close in size and the barcode looks bad. THIS IS NOT A GOOD ENOUGH SOLUTION. This is worse in many ways. At least with the former app, when it was set up and working properly, it worked fantastically. This app is junk. shame on the developers for pushing this crap out. Takes forever to get something simple done.

HandCraft House
United States
4 days using the app
November 13, 2020

I have been trying to reach help for 4 days in a row with zero response. The label choices are minimum so it appears this app will be useless trying print on smaller Avery labels....

Art by Amy Labbe
United States
4 days using the app
Shopify replied November 17, 2020

Hi, there. I'm sorry to hear you've had a hard time reaching our team - we're experiencing a large volume of support requests right now, so if you've reached out via email it may take longer than usual for someone to get back to you. If your issue is urgent, I'd recommend reaching out via live chat, or by messaging us on Facebook or Twitter.

If you're trying to print on a label size that isn't compatible with the default template, we should be able to assist you in changing the size set in the template's code. I'd like to find out more about what you're trying to do and see what we can do to get that working for you. I'll follow up with you via email for more details and we can discuss there. Thanks! - Brie, Shopify Support