Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient processing of returns and exchanges, including handling single refunds for multiple items. It offers customization to match store policies and branding, and integrates with platforms like Shipstation for easy return shipping. Merchants value its time-saving automation, instant shipping labels, and warranty claim handling. Features like "get paid back" and smart exchanges boost customer satisfaction. The support team is proactive and responsive, often incorporating merchant suggestions. The app also supports Indian e-commerce and promotes upselling.

July 27, 2023

Super useful tool! Over the past few months, it has significantly reduced inbound queries related to returns. Beyond that, the tool's comprehensive analytics have provided us with valuable insights into return patterns and reasons. I highly recommend considering this powerful tool.

FUAARK
India
16 days using the app
May 11, 2023

Very good service and very happy with the App. It's easy to use and customer support is exceptional. Highly recommend it

MsLila
India
3 months using the app
May 23, 2023

Great support experience from WONDER. also the app is great, and they will add more functionalities in the future.

spare-place
France
About 1 month using the app
July 19, 2023

ITS REALLY AWESOME SOFTWARE , IT IS VERY VERY EASY TO INSTALL AND MANAGE OUR ALL TYPES OF QUERY . I RECOMMENED TO ALL E COMMERCE OWNERS . THANKS RETRUN PRIME ....

ArniArts
India
About 1 month using the app
July 6, 2023

Superb Support team. Loved the response and the way they handled the entire issue. They surely know how to make customers happy.

wearcomet
India
16 days using the app
November 2, 2023

very good customer service and easy to use platform. would love to be able to manage warranty claim.

Lama Cycles
Canada
3 days using the app
Edited May 31, 2023

Wonderful service and superb support system. I recommend this app for easy return and exchange policy. GREAT

SLIPOVER
India
5 months using the app
August 10, 2023

The Return Prime App has definitely made my store more convenient. As team members Shubham & Greeva who frequently dealing with the issues regarding integration. However, this app has streamlined the entire process and made it remarkably hassle-free.

CHARMGAL
India
3 days using the app
December 22, 2023

very good app

TRX Travelstyle
United Arab Emirates
About 2 hours using the app
August 14, 2023

Return Prime app exceeded my expectations with its user-friendly interface and swift processing, making my return and exchange filing a breeze. Highly recommended. Thank you so much Greeva for your invaluable support.

The Manga Crew
India
20 days using the app