Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,549)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.

July 11, 2024

التطبيق قوي وجميل وبخطوات سريعة وسهله يتفعل معك على المتجر رائع ، والافضل انه سهل واذا واجهت مشكلة دعم سريع يتحاوب معك وبالتواصل تحية لJade

WAVE SHOP
Saudi Arabia
About 2 months using the app
Smile.io replied July 12, 2024

Thank you for your lovely review - we are so pleased Jade was able to give you great service!

Edited October 30, 2024

Had great customer service from Shelby at Smile.Io recently! She has been able to provide a report that is currently unable to be accessed from the main analytics page and has it scheduled to update me on a later date. Incredibly helpful!

Dr Sam's
United Kingdom
Over 1 year using the app
Smile.io replied June 26, 2024

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you!

Jade- Smile Team✨

July 10, 2024

Get app great support really like Smile, it makes me smile when I use it

Type One Style
United Kingdom
2 months using the app
Smile.io replied July 12, 2024

We smiled reading this review! Thank you so much :)

June 21, 2024

Smile has been great for our business! Great customer service too.

DERMALA
United States
Over 2 years using the app
Smile.io replied June 22, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

July 22, 2024

It's very easy to use. I like it.

One Dollar Store
United States
10 days using the app
Smile.io replied July 23, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

July 5, 2024

I needed quite a bit of help during setup and the customer service team was very helpful. Time will tell how the app performs for us, but so far so good.

The Eczema Company
United States
3 months using the app
Smile.io replied July 23, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

June 18, 2024

We have been using smile.io for 2+ years and it has been great. Customers love it and it take VERY little time from support. Very self service, just what I was looking for.

SportStop.com
United States
Over 3 years using the app
Smile.io replied June 22, 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

- Smile Team ✨

June 17, 2024

Lynne quickly answered my query and explained things so easily. Loved the visual aids! Now I can create coupons confidently.

Pitter Patter
United States
About 3 years using the app
Smile.io replied June 22, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

June 10, 2024

Lynn is awesome and followed up with me to make sure I made the change in plan before my next billing cycle. Highly recommend!

Puree Juice Bar
United States
Over 7 years using the app
Smile.io replied June 12, 2024

Thank you for your review! We are so glad Lynn was able to help you :)

July 12, 2024

Great customer service! I had a question and they replied very fast.

PetTack.com
United States
24 days using the app
Smile.io replied July 16, 2024

It's great that you were able to get a quick solution to your question! We hope you continue to enjoy the app.