I have not been using this app for very long and got stuck with changing some of my details,I used the chat option to get help and they replied almost instantly. They are very friendly and helpful with everything. I especially like the chat option because you do not have to send an email or call them and wait days for feedback.It is really easy to import products to your store and change the prices to include shipping as well. They will let you know when an item is out of stock so that you don't have to keep checking your website to make sure that you have enough stock left. The only thing that I would change is choosing my own pictures and not having to go to my store to edit them. Other than that, the app is really more user friendly than other apps that I have downloaded to my shopify, and living in South Africa it is not easy to get suppliers that do drop-shipping. So far I am really impressed with the app and would recommend it to anyone who has, just like me, Installed and deleted a lot of drop-shipping apps.

There are some things that can be improved. For example, an excel export of products would be super helpful. It would also be great if we could see reviews on each supplier. Other than that, this app is awesome! There tons of high quality products and Spocket's customer service is amazing!

The customer service is so very helpful and prompt when you need help. Nice quality products as well.

Pretty good solution. Needs better organization and filtering within the app of product lists (prior to publishing) as they are difficult to manage/sort. Also needs to force venders to offer a return policy as all the venders i've found so far don't allow returns.

Customer service is fantastic. My main gripe is that suppliers ship products with their branding and I've been in a situation where the inventory was incorrect. Fortunately, I had only ordered a sample but it did cause some concern. I also wish there was a way to change plans myself as I have to lose a few days of the subscription for which I paid when downgrading.

A great app to have if you are interested in changing your products frequently. Spocket is in endless supply of trending easy to sell products.

At first, I did have some concerns about a charge that was added on my account. I'm so happy that support helped me and resolved the issue for me. The only thing is that it took a moment to get to that point. After all, great products and I am a happy customer!

I love that you can get so many products that ship from the US. The selection of items is good, but there are some items I'd like to sell that I can't find on the app, however. So a bigger selection of products would be awesome. Other than that, the app is very helpful. Most of my store items come from Spocket. I still haven't sold anything from Spocket yet, so I can't give any details on the ordering and shipping process yet.

Great products at a fair price. No complaints from me at the moment.

A little bit of a bumpy start but I have to say that they turned it around for us! We had a couple supplier issues and the support team jumped right in and resolved the issues VERY fast. So far so good!