Tidio ‑ Live Chat & Chatbots

Live Chat boosted with Chatbots, Messenger, and Instagram

Shopify app insights
  • Popular with businesses in the United States

Free plan available. Additional charges may apply.

App highlights

  • Up-to-date tech: works with the latest themes

Reviews

4.8 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars

Filter and sort reviews

1101 - 1110 of 1502 reviews

Theporchswingstore

Location United States
Time spent using app About 1 month

Best chat app I've used. I had some trouble with the setting so I used the live chat and they helped me fix my problem in about 30 seconds!

Model Heli Services

Location Ireland
Time spent using app 4 months

Best app i have used , works great on mobile also

Divineandzoe

Location Germany
Time spent using app 4 months

Awesome app! Easy and smooth; love it.

Dr Fill In

Location United States
Time spent using app About 1 month

I've have been using this for about a month - I switched from Olark which is highly regarded but it didn't have a mobile feature. So unless I was sitting down in front of my laptop I could only get emails from our customers - which is sucky customer service. The set up was easy however when I updated the iOS on my phone the mobile chat feature did not work if not in wifi (which I am generally not). So I was stuck again forced to sit in front of a screen to do CS.

Sunniva

Location United States
Time spent using app 7 months

Great addition to our site! Customer journey and interaction has been super since deploying Tidio!

Got Keys

Location United States
Time spent using app 1 day

We just downloaded this app and so far I'm just in the testing stage. But I must say that I love it already! Super easy to configure. I did have a couple of questions so I used their chat support on their website and the tech was quick to answer my question and now I am good to go! Big thanks!

Pure Living Space

Location United States
Time spent using app 26 days

Easy to use. Lots of functionality. Good chat support if you get stuck.

Marben S World

Location Switzerland
Time spent using app About 2 hours

Easy to Install - Easy to Handle

Minikin Baby

Location United States
Time spent using app About 2 months

Tidio is great! I love this app so much! I have the desktop app and the app on my phone so I can receive chat messages at all times, allowing my customers to always be in contact.

Civilisedaddict

Location Australia
Time spent using app About 1 year

Easy to use, well priced too.