Tidio ‑ Live Chat & Chatbots

Live Chat boosted with Chatbots, Messenger, and Instagram

Shopify app insights
  • Popular with businesses in the United States

Free plan available. Additional charges may apply.

App highlights

  • Up-to-date tech: works with the latest themes


4.8 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars

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1341 - 1350 of 1502 reviews

Your Connection Destination

Location United States
Time spent using app 4 months

best free app in the app store for live chat. a must have. we use it on our site. check it out www.ycddiscounts.com

Swan Cartridges

Location South Africa
Time spent using app About 2 months

Installed the app today and can not wait to use it. Looks great and installation was a breeze.Like the android app for when I am not at my computer. Will report back in couple off days.

We are very impressed with the support staff at Tidio. Sorted our little system gremlins out in a matter of minutes. Fantastic job and a great application. Thank you.

Victory Tea Company

Location United States
Time spent using app About 2 years

I've tried three different chat apps. I love this one the best. When it comes to investing in an app that will benefit my site I do careful research and testing. This is the best so far and worth the value.

www.victoryteacompany.com - see how it looks on our site.

Has moblie app so I can stay online on the go.
Has a nice desktop interface.
Automation options and online/offline option.

Lush Labels 4 Less

Location United Kingdom
Time spent using app Over 2 years

We use this on our website www.lushlabels.co.uk and we've found it very reliable and useful with good customer support. Would recommend.


Scenic Pennsylvania

Location United States
Time spent using app Almost 4 years

Great app. Simple and easy to use. It has many great features for customer service

American Tall

Location United States
Time spent using app 5 days

So far so good. The support staff was immediately available to answer questions and we're now set up and ready to go!

U S Male

Location United States
Time spent using app About 1 month

We Love the Look of this Chat Box. Thanks, Lou usmaletees.com

No Brainer Sales

Location Malaysia
Time spent using app 5 months

Great App... Tried out the Trial Version ... and now I'm a monthly Subscriber.

Mothers Boutique Melbourne

Location Australia
Time spent using app About 1 year

Tidied was so easy to install. And the off-line messaging works unlike olark which I was using before this. The chat pop-up is a little bit bigger than I'd like it and I wish I could control the size of it otherwise it works great!

Athg Health

Location United States
Time spent using app 2 months

Great app… No problems with it whatsoever. Has really helped with customer inquiries.