Reviews (1,926)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its combination of live chat and chatbot features, which boost customer engagement and conversions. They appreciate its user-friendly interface, ease of setup, and customizable design options. The app is noted for its reliable performance and simple chat setting adjustments. Exceptional customer support is also a major plus, with staff often praised for their responsiveness and helpfulness.
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great app so far! looking to explore it more indepth once we start moving more. looks like it will be great for a growing business.
Happy to hear that! Thank you so much for the review :)
I used Tidio Live Chat for my old website, and tried another apps. Turns out Tidio was the simplest yet the best live chat app!
Works well out of the box and easy to install/customise; early days, so will "review" this review idc with better user experience input. Until then, recommended by www.thesolidbarcompany.com
Prompt service, is willing to help me in all necessary ways. Note 10! Points for improvement, would be self-explanatory video tutorials on each page or tool, to streamline the execution of tasks.
Thank you so much for your great review and valuable feedback! We really appreciate it
Questa app è davvero facile da gestire. L'interfaccia è bella ed è molto facile personalizzare l'impostazione!
Thank you so much for the kind words :)
Brilliant, intuitive and very simple. Perfect addition to site for Customer Service and Sales Conversions.
Best live chat app I have used ever!
Update: This app helps me to chat with my customers lively and I also see which page they come and which page they leave so that I can improve the specific pages that my customers don't like.
Great!
Arturo was so kind and helpful! They helped me through setup and technical difficulties. Great customer relations, and the app works perfect in my store!
Yes, Arturo is great! Thank you so much for the kind words, and the 5-star rating!
The Tidio Chat app is good and I can recommend to anyone.
Such a great app! Way better than one of those Facebook messenger apps I've tried. This looks and works very professionally and also has a mobile and desktop app so you can interact easily.