Tidio Live Chat & AI Chatbots , 1,855 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface and robust functionality, including a live chat feature that enhances real-time customer interaction. The AI chat, dashboard, and email marketing features are intuitive and effective. The chatbot feature is praised for boosting sales and improving customer service efficiency. The app's seamless integration with platforms like Facebook and Instagram, and its multilingual feature, are appreciated by international merchants. Merchants have reported significant sales increases after implementation, and the customer support team is frequently commended for their exceptional service.
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Great app! Amazing support. This app gives a lot of value at amazing prices. I am really happy with it so far. Thanks!
Thank you so much! We are always there in case you have any questions :)
The app is really nice. Love all the features that come with it especially the one that allows you to know who is on your website per time and from which country.
We love the app! We're using the free version and everything we need is possible. One of the few apps with live chat and they really do respond immediately. Support is very kind and helpful.
Thank you so much for the 5-star review! We are glad that you enjoy the features
Payment needed after 30 days. The app automatically stopped after my free trial however it says that is free.
Also the mobile app stopped working because its a paid service.
This should have been clear at the time of registering. Don't put free, when its not.
I am using this app to help my customers get immediate customer support, and get answers right away. The bot chats are easy to edit and very useful!
Thank you for the kind words! We are glad to hear that your company benefits from using our software!
Very good app for customer services. Flexible and quite a few options for autobot. We are still trying to figure out how to configure them but looks very useful for us.
Thanks for the great review! If you ever need assistance setting up a chatbot, head over to Tidio.com and reach out to our Support Team via live chat or email us at support@tidio.net - we'll be happy to help!
Awesome. Free. What's not to like! There is also excellent and quick support. More features will be implemented with a stronger community. :D
Thanks for the review! More awesome features are coming we can promise you that! :-)
This app is just awesome!! the people who created it are extremely professional! I have never seen an app with this much features! and the free plan is filled with features that are free forever. I have nothing but the utmost respect for the people behind this app, thank you very much guys, this app is exactly what i needed for my business. Thank you
Thank you so much for this amazing review.
We also try to go the extra mile to provide our customers with the product that we can be proud of!
We are happy to hear that we are going in the right direction, and it is also great to have you onboard!
Unfortunately, it stuttered when we have a major sale and we had a lot of traffic on our website. We uninstalled and started using another chat that we love and can handle volume.
So far this app is awesome! I like the array of chatbots, but it is a little difficult to create one on your own.
Thank you so much for the feedback! It is very important to us so that we can improve for our clients :)