Reviews (1,930)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer communication and boosting sales through its user-friendly interface and easy setup. It combines live chat and AI chatbot functionalities to increase website engagement. Features like customizable chat icons and seamless Shopify integration are particularly valued. The support team is noted for being responsive and efficient in resolving issues, further adding to the app's reliability in improving customer service.
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This is a very good, interactive app. I love all the features on it.
Great app. I love that you can view what the person is typing before they send it
Its a beautiful design chat widget. Totally love it. The best part is the reasonable and affordable pricing. Good show so far.
Components of this app is great. However, there has been a number of issues like automation deleting on it's own, and the automated emails hounded our customers. One customer told us they received 12+ emails a day! They couldn't resolve this issue.
Too many problems.
Excellent, easy to use highly recommend!
Awesome App. I am satisfied. Thank you for that amazing app.
Great! Easy to set up. Can provide more on-brand messaging to work with store theme for product roadmap.
Thank you for your review! We will discuss your feedback with our product team and hopefully become a five-star app for your needs! :)
I used this app for my online jewelry store Studio L Jewelry. It is the PERFECT solutions for collecting leads, giving discounts, helping customers, and anything else you need for engagement on an e-commerce site. It's so easy to use and brilliantly designed. Don't have a e-commerce site without it!
Thank you so much for your review! :)
How can I delete it from the online store, uninstall it and still appear on the website, who can help me
Hi, I'm really sorry to see your review. Your chat has been uninstalled - it was visible on your website because of the browser cache (it stores the old settings to load your website faster). I cannot see the chat on your website.
So far very happy with the overall application. I would have liked to seen a mid level include more than the same 100 chats that the free version has but not have the fee of the unlimited one. Other than that so far so good.
Thank you for the review and for your feedback! I'll pass it on to the relevant team. :)