Reviews (1,930)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer communication and boosting sales through its user-friendly interface and easy setup. It combines live chat and AI chatbot functionalities to increase website engagement. Features like customizable chat icons and seamless Shopify integration are particularly valued. The support team is noted for being responsive and efficient in resolving issues, further adding to the app's reliability in improving customer service.
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Great customer service, super nice and helpful with setting everything up! They helped me set up live chat and other things like translations
best app to use in chat live .. the provide everything to you ..quick assistance especial thanks to peter ..i recommended to use this perfect app
Thank you so much for the review!
I have extended your kind words to Peter :)
I used Tidio live chat for my website and 2 things I didn't like: First I kept getting messages that "Oops…, no more chatbots available in your account" that still although I really didn't like that I received several unpleasant messages like this. But when I wanted to uninstall then I just could find it. The chat box continue to show up even after uninstalling the app from shopify. The after ...
I'm so sorry to see your review. I reached out to you via email with additional help.
Setting up a chatbot has never been easier! With Tidio, you don't need to know any coding to be able to do automated customer service (like answer FAQ automatically) which frees up so much more time. It is especially useful for scaling!
Thank you so much for your review. We're really proud Tidio helps you with scaling your business!
Very detail app for retaining customers and detail, Great app highly recommended you can always available through any devices
I've used another chat app before that I was very happy with when I ran my craft store. I decided to try something a little different this time with my jewelry store and I am so glad that I did! I didn't know how much I was missing out on. So happy I found it!
Steampunk, Victorian, and Vintage Inspired Jewelry
est.2015, Website launching on 09/30/2016
This conversational AI significantly simplifies my daily tasks, effectively filtering out unwarranted messages from spammers and persistent salespeople attempting to promote their products in my store. Beyond just streamlining communication, it enables me to engage with individuals only when necessary, sparing me from unnecessary conversations. Additionally, the chatbot is a highly proficient ...
Thank you!! We're thrilled to hear Lyro, our AI solution, is streamlining your communications and filtering unwanted messages. Your satisfaction is our top priority! This ...
It really helps me a lot! Besides, Dominika is a patient and professional customer service. She pointed my mistake just by one test.
Thank you so much, I will forward your kind words to Dominika! :)
Fantastic Live chat App. In my opinion is the best. this app has everything you should need by a live chat app! Great.
Awesome App! I've only had it for a few days, but it's so easy to setup. Love it!!