Tidio ‑ Live Chat & Chatbots , 1,607 reviews

Overall rating
Counts per rating level
  • 89% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
March 4, 2023

awesome services. Its good to see that there is Tidio who will help your website running smoothly with their services

Time spent using app: 3 months
March 2, 2023

Tidio requested that I review their plugin. The app barely works so my employee uses it in a browser tab. It works but could be a lot better.

Maple Armouries
Time spent using app: About 1 year
TIDIO LLC replied March 2, 2023

Ah.. so sorry to hear that you have problems with our desktop app. I'm glad there are no problems with the browser version. I will reach out to you via email and try to troubleshoot the app problems. Olek - Tidio.

March 2, 2023

Tidio is a very useful tool, so happy with it i
am glad i came across it, works wonderfully highly recommended

alechie store
United Kingdom
Time spent using app: About 2 months
March 2, 2023

This is a great company with excellent service.
We have been using the Tidio app for quite a long time and are very satisfied with all the features. They also keep developing with new additions to the chat.
Simply the best! :)

Time spent using app: Over 1 year
March 2, 2023

I installed this app a few days ago after removing another chat app I was using untill now and I must say it totally changed my work experience.
The customer support is top notch, they respond quickly and find a solution for each problem I had.

ZAGO Milano
Time spent using app: 8 months
March 1, 2023


Time spent using app: 11 days
March 1, 2023

Great app! It does everything I need and the customer service if you have any questions is very quick.

Carringtons Interiors
United Kingdom
Time spent using app: About 15 hours
February 27, 2023

the best and awesome customer service been using this chat for almost 3 years now! They are very attentive to customer service as well and always respond right away when they are open

New Star Living
United States
Time spent using app: Over 2 years
February 24, 2023

very useful app, It helps you with everything that you need. If you are starting a store, you should use this app.

Time spent using app: 7 days
February 22, 2023

Tidio has very responsive customer service. Made the switch from Tawk.to... was seriously not too thrilled about the initial chat service that our store was using, and Tidio definitely has surpassed expectations, with integrations, fast customer service (that's actually people), and the ChatBots make my life way easier... sure beats programming in responses and triggers to every possible scenario. Lol!

Mobile Spa Pros
United States
Time spent using app: 4 days