Tidio ‑ Live Chat & Chatbots , 1,611 reviews

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
January 18, 2023

super efficient application and really very useful, I recommend and the customer service is very fast

Sunrose
France
Time spent using app: About 1 month
TIDIO LLC replied January 23, 2023

Hi there! Thank you very much for the kind review :) Great to know that you like our service. Chris

January 16, 2023

great customer service professionals and also very easy to use and set up! I'd recommend downloading the phone app so that you can stay connected on the go.

Fur Parent Essentials
United States
Time spent using app: About 11 hours
TIDIO LLC replied January 23, 2023

Hi there! Thank you so much for the lovely review :) Great to know that you are enjoying using our app so far. Chris

January 13, 2023

Great Customer Service from Agent Dominika! Fast and helpful response that helped me resolve my issue.

Valentinespalace
United States
Time spent using app: 4 days
TIDIO LLC replied January 23, 2023

Hi there! Thank you so much for taking the time and writing a kind review :) Dominika is one of the best! Chris

January 11, 2023

I've Installed this app on my website: https://hubizy.com
it's really brilliant and I hope they make it free forever.

Hubizy
United States
Time spent using app: 18 days
TIDIO LLC replied January 23, 2023

Hi there! Thank you very much for the kind review :) We're happy to hear that you like the app. Just so you know, Tidio can be used for Free for as long as you like! Chris

January 9, 2023

I had a little problem inserting the code and they helped me very quickly.... It was easy and the service was great.

CapaMel Balloons
Australia
Time spent using app: 8 days
TIDIO LLC replied January 10, 2023

Hi there! Thank you so much for the kind review :) It's great to know that our support was able to help you with the implementation. Let us know in case you need any further guidance. Chris

January 5, 2023

good app for the price. It is easy to understand and it has a fry trial so that you can try it. Als the custommer service is very helpful

NR-Supplies
Netherlands
Time spent using app: 10 days
TIDIO LLC replied January 10, 2023

Hi there! Thank you for your lovely review :) It's great to know that you like our app and support so far. We will do our best to keep it that way. Chris

January 4, 2023

Excellent and responsive customer service. I had an issue with my site associating with the wrong email. Arturo in live chat patiently and professionally assisted me in resolving the issue. I really appreciate a knowledgeable tech person and a resolution on the spot. In addition, the chatbot is quick to set up with many powerful features. I'm just getting into this App, but I like what I see so far!

BuiltMates
United States
Time spent using app: About 7 hours
TIDIO LLC replied January 10, 2023

Hi there! Thank you so much for spending the time to leave a kind review :) It's great to know that you like the app so far. Arturo is a great asset and we are happy to hear that he was so helpful :) Let us know in case of any other questions. Chris

December 28, 2022

I’m new to this and needed some help and Mike was super-helpful, clear and friendly. Definitely recommend this app for what it does and the amazing customer service!

Candles in the Country
Canada
Time spent using app: 5 months
TIDIO LLC replied January 10, 2023

Hi there! Thank you so much for the kind words :) We're so happy to know that you like both our app and support. Mike is a great team member! Chris

December 28, 2022

Really useful,
I bought the Pro Package and helped me to improve the quality of my website.
The support is very quick to help :)

Blenderful Boutique
France
Time spent using app: 17 days
TIDIO LLC replied January 10, 2023

Hi there! Thank you very much for the great review :) We're happy to hear that Tidio improved your website experience. Let us know if you have any other questions. Chris

December 28, 2022

Amazing customer service from Mike, he was very helpful and responded to all my questions very clearly. Thank you!

BuddyPaw
United Kingdom
Time spent using app: 10 days
TIDIO LLC replied January 10, 2023

Hi there! Thank you for taking the time to leave a kind review :) It's fantastic to know that Mike was so helpful. He's amazing at what he does! Chris