Reviews (1,930)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer communication and boosting sales through its user-friendly interface and easy setup. It combines live chat and AI chatbot functionalities to increase website engagement. Features like customizable chat icons and seamless Shopify integration are particularly valued. The support team is noted for being responsive and efficient in resolving issues, further adding to the app's reliability in improving customer service.
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Must have for any shop owner. Giving you the ability to help customers in real time can make a huge difference in their satisfaction. 5/5
The customer service of tidio is so good.
Hello there, thank you for this amazing review!
One reason to buy products from a relatively small company is the individualized customer service. You MATTER to them. This is exactly what Tidio team provided. I had an issue with an app, they followed up right away and kept in constant contact. I mean, it was INCREDIBLE. They will be winners in my book for sure. Thank you very much for your commitment to excellence.
New to the service and going really well so far.
Thank you very much for this amazing review!
So far it is good
Thank you for the feedback,we're glad you like Tidio so far and let's hope it stays that way!
One click install, basic options and easy to configure.
Looking forward to the development of this service and upcoming features.
Just so easy ! , Fantastic app !
nice ap, does the job
Hello there! We're happy with the review you left us!
Great App. Will be upgrading to the full version today. Very responsibly priced as well. Only complaint is that the app takes a few seconds to load.
Excellent app!!! Will suggest it for all!!!