Reviews (1,930)

Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer communication and boosting sales through its user-friendly interface and easy setup. It combines live chat and AI chatbot functionalities to increase website engagement. Features like customizable chat icons and seamless Shopify integration are particularly valued. The support team is noted for being responsive and efficient in resolving issues, further adding to the app's reliability in improving customer service.

March 5, 2024

Awesome App. I am satisfied. Thank you for that amazing app.

AL BAQI MART
Pakistan
About 2 months using the app
June 19, 2024

amazing support

Bright Scooters
United States
About 2 months using the app
TIDIO LLC replied June 26, 2024

Thank you for this amazing review. We are delighted to know you appreciate our support :)

April 24, 2024

Muito bom !!! Gosto de mais do fato de ele fazer quase tudo!

VR LIFE - Technology Game Store™
Brazil
18 days using the app
April 2, 2024

Very good! I'm satisfied with Lyro, the AI bot :)

TheDogIssue
Austria
3 months using the app
TIDIO LLC replied April 9, 2024

Thank you for the positive feedback! we're thrilled to hear that you're satisfied with Lyro, it means a lot to us.

May 18, 2024

Good job!!

Rewood Art
Morocco
14 days using the app
TIDIO LLC replied June 4, 2024

Thank you for your review!

June 15, 2024

good

Rose Boutique
United Arab Emirates
9 months using the app
TIDIO LLC replied June 16, 2024

Thanks a lot for the nice review :)

August 9, 2024

me gusto ucho y siento queestoy aprendiendo

Los Amigos Online
United States
About 1 month using the app
TIDIO LLC replied August 11, 2024

Hi, thank you for this feedback!

October 29, 2024

buena

EQUIPAMIENTOS TORRES OFF-ROAD
Chile
About 1 hour using the app
TIDIO LLC replied November 6, 2024

Thank you very much for leaving the review!

August 4, 2024

exactly what i need

Vietnam Sales Insect
Vietnam
About 2 hours using the app
TIDIO LLC replied August 6, 2024

Hello there! Thanks a lot for this amazing review, we're happy to know Tidio meets or even exceeds your expectations as a customer support platform :)

April 23, 2024

very great app

boooro
Pakistan
About 1 month using the app