Tidio Live Chat & AI Chatbots , 1,751 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface, seamless Shopify integration, and excellent customer support. They find the live chat and chatbot features particularly useful, with the AI resolving a majority of issues swiftly. The customizable chatbot, free plan with detailed analytics, and easy setup are also appreciated. Merchants also value its ability to distribute coupon codes, boost sales, and provide multilingual support. It's seen as a reliable tool for building customer trust and increasing conversions.
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Excellent app. The AI Bot is trainable, whereas others are not. Took me a while to find a good working bot. 4 stars because based on the prices shown in the app store, it makes it seem a bit cheaper than it is. Once inside the app, you have to pay for each of the primary functions which can really start adding up.
Great app. Easy to use. We tried 2 other leading apps and they were too complex and difficult to use. Also the support staff have been excellent to deal with.
Hi, our team always appreciates reading feedback like the one you left us! Thank you for your kind words and support.
great app and way easier to use than other ones I have tried, so I'm sticking with Tidio. Great support team too
Thank you so much for your amazing review! We're really happy to read that you enjoy using Tidio! And we're delighted our Support Team has been helpful.
Great App plus fast Customer Service, every store should have this even when you're doing retail, dropshipping, or wholesale!
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!
It is great and customer service is exceptional.
great support and the possibilities within Tidio are very good. I am stunned what their bots are managing to do so far. Future will be even brighter!
Thank you so much for taking the time to review us, we are so grateful for your kind words!
very good App, and good customer service, I like chatbots and all the features.
Thank you for the kind words!
The support team is responsive and professional, solved my issues quickly and are very careful about customer experience.
We are honored by your wonderful review! Your feedback motivates us to continue providing exceptional service to all our customers.
10/10, working well, so much options, best choice for Live chat.
Thank you for the review! We greatly appreciate your five-star rating :)
Quick, helpful responses. Great support! The app itself functions very well. When we needed assistance changing something, it was simple.
. Thank you so much for your kind words! We really appreciate your positive review and recommendation!