Reviews (1,926)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its combination of live chat and chatbot features, which boost customer engagement and conversions. They appreciate its user-friendly interface, ease of setup, and customizable design options. The app is noted for its reliable performance and simple chat setting adjustments. Exceptional customer support is also a major plus, with staff often praised for their responsiveness and helpfulness.
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Great app and very efficient customer service! The guy was very patient and helped me to install the application on my store.
Thanks a lot for the review! It is always a pleasure to help with the product :)
Ich bin sehr zufrieden mit der App und dem Kundensupport Die App ist sehr übersichtlich, und die Mobile-App läuft auch einwandfrei :)
Hi there! Thank you so much for your lovely review :) It's great to know that you find our app clear to use, and that you are satisfied with our support team.
App fantastica, l'unica app adatta e consigliata per comunicare con i clienti in modo semplice e veloce. Supporto tecnico veramente ottimo e veloce a gestire e risolvere qualunque problema. Super consigliato!!
Hello! Thank you so much for your amazing review! We're really happy to read that you enjoy using Tidio! And we're really glad that our Support Team has been helpful. :) We hope that you'll continue using Tidio!
this app has been helpful and is super interactive with customers. i also love that i can have the app on my phone and be in direct contact with a customer who reaches out.
Thank you so much for your kind review! We are glad that you enjoy our features
Great chat app and amazing support team. They helped me change the location on the button and they are always there for any question.
We're always happy to help you. Thank you for the review. :)
Amazing customer support and by far the best chatbox and chatbot I have found. And you can use it on your mobile if you are not on your computer.
Hi there! Thank you for the great review :) It's so good to know that you find Tidio to be the best chat app so far. Chris
When I first started my shopify account I wanted to spend money on other more expensive apps, so that my customer service. However I had wasted alot of money due to that mistake. I had done alot of research to find out the right App for a small size business to use that will not cost too much, but will have fantastic customer support as well as good features. Tidio is affordable and way better than the more expensive ones available and which I had tried for months before changing to Tidio. I would say what makes Tidio the best is the tech support. I had a technical problem that really needed fixing and since I am not an expert, I needed some guidance. A very patient and professional staff named Sara from Tidio customer service team assisted me with this from the start to the end. Thank you!
We are very glad you found Tidio to be the right choice for your business.
Your kind words motivate us to keep doing what we do! :)
The Chat Bot lead generator, Communicator and Email all in one integration is amazing! It is 100% worth the money. Great app and even better customer service.
Thank you so much for the 5stars and kind words! :)
The app is interesting and useful. But I am having difficulties with editing the chatbot, which is installed by default - to change some actions for visitors ... The support responds to my request quickly.
Thank you for your review! I'm really sorry about the difficulties you've experienced! If you need any further guidance, our support team is available on live chat 24h/day, Mon-Fri.
sav au top, pour nous une des meilleures app du store
ça nous a parmi d'augmenter nos ventes. 10 / 10
That's amazing, we're excited to help you increase your sales even further! Thank you for the five stars!