Reviews (1,909)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer communication and boosting sales conversions through its live chat and AI chatbots. It's praised for its user-friendly interface, easy setup, and robust free plan, making it ideal for startups and small businesses. Merchants appreciate the customization options and seamless multi-channel integration, including email marketing. The app is noted for effective real-time communication and exceptional customer support, with many highlighting the quick and helpful responses from the support team.
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Works perfectly fine for me. I'm not sure if the program drops visitors slowly or if people just keep my site up, but my chat board can keep the same visitors on it for some time. Their online chat support is fantastic. I've used it a few times & they are always right there to answer any questions. Very polite & they know what they are doing.
Love this app. We are still using the free version but so far, it has been working great. We love that there are 3 different chat box looks that you can choose from, and you can customize the colors to have it fit flawlessly with your store. Also, its great knowing that your customers are only a chat away and can ask questions whenever some come up. We love the phone and desktop integrations so that you never miss a chat from your customer. It lets you set chat times and select where you want to place your chat and how it will look like. Love this app!
Just made the switch from Zopim.
I think the ap is an asset to my site and the operators who respond to the help/answers aspect have been very professional, courteous, and conscientious to all my needs and concerns. Thank you Matt from Live Chat!
amazing app, very easy to use, now i can talk to my visitors as soon as they come to my store. Helps increase sales as you give visitors a code upon arrival on your site
I needed some help in setting up a couple of chat automations and found Martin really helpful. He was quick & efficient in sorting out my query. This app has helped my website & I would recommend it to other businesses.
Really good!! Customer service guys are really helpful. Easy to use. It does everything we need all in one app, live chat, autobots, automated discount, abandoned cart and customer order tracking, much better than having to use various app. Im sure it can do more but we have only just started using it. Can not fault it so far!!
Thank you so much! <3
Really like the app- super easy to set up and great customer service
Great app!
Easy to install and works just great
This is a really easy to use chat app. We have definitely connected with our customers better. The developer was super helpful. Well done.
Thank you so much for the lovely review! It's been a pleasure helping you out! :) Should you need additional help just let us know!