ActiveCampaign Email Marketing , 391 reviews

Overall rating
4.5
Counts per rating level
  • 78% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
Edited July 20, 2021

UPDATE: Revenue reports are unreliable. If you need any type of accurate reporting do not use AC. We currently are not able to see how much revenue out campaigns are generating. UPDATE: After several months of monitoring, we can see that segmenting is improving deliverability and increasing revenue. Worth the switch! The segmenting has helped us clean up our list and put us on the path for better deliverability. Still deciding if it was worth the switch from Mailchimp.

Palmetto Shirt Company
United States
Time spent using app: Almost 2 years
Edited July 20, 2021

UPDATE: Revenue reports are terrible and unreliable. Support has not been helpful with this problem. If you need any type of ROI reports do not use AC. You will have no idea how much revenue your campaigns are generating. Overall the experience with AC is good. Technical support is not up to the standards it should be and has caused numerous problems with our account, but our account manager has been fantastic. If you are considering switching to ActiveCampaign just do not rely on tech support.

Lily Grace
United States
Time spent using app: Almost 2 years