The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Very good application and easy to use but I would have liked that it requires the customer info as the name and email before downloading because it's what I needed. But otherwise very easy to use
Machine Embroidery Sae
Great app - need a few changes !!
* Need to add a Clear or Delete option to the Download Dashboard !!
* Payments need to be verified BEFORE sending the download link !!
This is a good free app. A couple of things to consider:
If you're just selling digital goods on their own, this app automatically fulfills the order by default (sending the customer a download link). Which is good.
If you sell a product that is both physical and digital (for example I sell a physical poster, with an accompanying downloadable PDF) by default the app will fulfill this order (or at least the line item in question). This means your order doesn't show up in your list of open orders, so you wouldn't know that there is a physical item that needs dispatching (without relying on being vigilant). To counter this, you can change the settings on the digital attachment to 'manual fulfillment', which stops this. However, if you do this, the digital download link only gets sent to your customer once you've dispatched the physical product (or marked that line item as fulfilled). So if you receive an order on a Friday and don't ship it til Monday, your customer will only receive the download link on the Monday, which isn't great.
To make this app 5*, it needs a 3rd setting which automatically fulfills the digital items (sends download links to customer straight away) but also leaves the physical item unfulfilled, so that you can follow your usual dispatch process.
Shannon Brinkley Studio
Has been working great for me, the only problem I have is that I have some "mixed" products (i.e. products containing a physical good that needs to be shipped + a digital good). Right now the digital good doesn't get delivered until the physical good is shipped. I'd LOVE it if this app could ship the digital good right away, and leave the order partially fulfilled until I ship the physical product.
Great app! But there needs to be a way to limit individual customer downloads. Pleas make this update!!!!!!
Thank you for this! This has enabled me to sell my music digitally online!. One complaint I have received from a customer though, is that there is a popup advert after paying for a product with Digital Download, and the download page. Not sure if this is the app or if this is a shopify thing?
Its free. Ok. Does what it says on the tin. I have used for over a year with great results. Can track downloads and see who has downloaded what, but it is a bit clunky. Would love improved tracking and analysis. Neater layout options for non technical person would also help.
Methodist Hill Quilt Studio
Wish the download link integrated with the customer account. Hyperlinking the product does the customer no good in the future... it would be nice if the download link was stored in the account too.
Andre Distel Photography
Works great for what it does. Would love to see a feature of bundling already uploaded files into new products. Saves Shopify storage and makes my life easier. Much easier also to avoid duplicates. That's the only thing I am missing. Everything else works well.
Please upgrade app to allow multiple files per product. Zip files are difficult for many customers to open and require that we send them alternate download links.