Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its diverse features such as loyalty programs, wishlists, and referral programs. It's praised for its user-friendly interface, seamless Shopify integration, and theme compatibility. The app is valued for its cost-effectiveness and responsive customer support that offers customization. It's reported to enhance revenue and customer engagement, with a translation feature beneficial for non-English speaking customers. Regular updates show a commitment to improvement and customer satisfaction.

June 24, 2020

Growave is super helpful and adds so many amazing features to help bring in customers!
Tattu helped set up the app for me and she did an amazing job!
She finished the installation in record time and everything is working perfectly!

WholesomeSoap
United States
Over 1 year using the app
January 18, 2019

So far I've only added social login and wishlist to my website, but I will definitely add more features in the near future. Great app, great service and prompt replies. Everything works great and Kalys was incredibly helpful in getting the features positioned in the right places.

Nene Tutti
United States
Over 1 year using the app
June 29, 2020

Alice has gone above and beyond for our team. Don't waste your time, site speed & overall functionality using other apps, use Growave, thank me later.

Cbdsafeway
United Kingdom
Over 1 year using the app
Growave replied July 23, 2020

We looove the conciseness of your feedback! And Alice is extremely happy that you mentioned her name! :)

Thank you a ton for such kind words, we really enjoyed reading your review!

February 25, 2016

SocialShopWave have an impressive array of apps to engage your customers and help you grow your business. Even more valuable though is their approach to customer service. I have written to Eldar with a number of little requests and he and his team have been amazingly responsive! They even fixed several issues within a matter of hours. I’m still in the process of creating my online shop, so haven’t had a chance to test out the SocialShopWave apps on real users, but I’m confident they will be well received. And it’s great to feel that the developers have my back if I come across any problems, find any bugs, or have any feedback. Niiiice! :-)

Also In Pink
United Kingdom
Over 1 year using the app
November 29, 2021

Thanks Alex and Tina so much for their help whenever we have questions and diffculties. It's an app that integrates many features and functions so it's great!

Aurea Jewel
Hong Kong SAR
Over 1 year using the app
Growave replied November 29, 2021

Happy Monday Aurea Jewel✌

We can’t thank you enough for the kind words about Growave. Your review means a lot to us and lets us know we’re on the right track!
Our team just like to thank you for taking the time to write this wonderful review every bit of feedback like this does so much to help us out! Thanks again for choosing us. We’re very grateful for customers like you and hope you stick with us for years to come!

Thanks again! And have a great week ahead✨

April 24, 2020

You're going to love the customer service. Quick, smart, efficient, and helpful, always. And as someone who's worked in ecomm for years, using hundreds of apps across multiple stores in different industries, I'd say this... options are great, and features are fun, but what's really (REALLY) hard to find amongst all that stuff is real customer service. And from people who genuinely want to see you succeed. Not just people who copy/paste the same text their boss told them to say to every customer.

Ask yourself how often you've worked with people like that? Not a lot, right?

Genuinely a pleasure to work with Growave these past couple of months. And I'm sure it will continue to be a pleasure!

Wanderlost & Found
Australia
Over 1 year using the app
October 15, 2021

They're always so responsive! And the turn around time of any requests I have are so quick. I don't have to look anywhere else for a review app. Awesome customer service

Glass Angel Skincare
Australia
Over 1 year using the app
Growave replied October 15, 2021

Dear Glass Angel Skincare Team 💖,

We are really proud that we were able to meet your high expectations! Thank you for taking the time to share your opinion with our customer service team 😇.

It's such a pleasure to have customers like you ✨.

We will do our best to make your future experience with us even better. Thank you very much for your trust 😘.

May 20, 2021

I love having this app available on my website! My customers actually use it! I love the customer service from Growave. They have helped me on several occasions. And they respond so quickly. No matter who you get, you’ll get amazing help.

Quirky Baby LLC
United States
Over 1 year using the app
Growave replied May 26, 2021

Hello dear Quirky Baby team,

We are so grateful for your kind words on our team and on Growave 🕺🏼💃.

We try to respond and process every customer's query as fast as possible because your time is highly valuable to us. Our team has been training a lot to reach the level where we can deliver high quality of service and customer satisfaction, just like ninjas train till perfection.

Thank you again and we are very pleased to see you with us!

April 30, 2021

We had a great experience with this app so far, helping us integrate a Rewards scheme, Instagram Shop, Social Login and a Reviews section. It was able to help us introduce a loyalty scheme, as well as replace at least three other apps doing the same job. The Growave team were exceptionally helpful with all my requests, and were more than happy to work with us to bring the app to exactly what our business required. We will be monitoring how the app performs, but so far we are very happy with this app and will be using it for the foreseeable future on our store.

The Ring Shop
United Kingdom
Over 1 year using the app
Growave replied May 3, 2021

The Ring Shop team,

Howdy? :)

Please accept our gratitude for your beautiful review! 😻 😻 😻

We are so happy that you decided to try all our features and let us help you in setting everything up and running. We are sure that you will be able to see our full potential and reap the benefits in the nearest future. From our side, we promise to keep contributing to your growth.

We swears, to serve the master of the Precious. We will swear on… on the Precious! 😄

April 13, 2021

This app is great in so many ways. But what I'm most satisfied with is the responsiveness of their customer support, I have had help from Tina and she has provided me with outstanding help and with a very quick response. I absolutely recommend!!

La Comet
Spain
Over 1 year using the app
Growave replied April 15, 2021

Hi, dearest team at La Comet,

Aaawwww this is soooo touching🥰.
Thank you so much for putting warmth in our hearts and confidence in what we do by your wonderful review. We are so delighted to receive such a compliment. Sending these good vibes your way too💫.

Our whole team is grinning from ear to ear especially Tina😁, thanks a lot for making our day.

Be always informed that we are only one email away💌 if you need our further assistance.