Reviews (1,335)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.

April 11, 2017

Very easy to use. Looks clean and professional. Thanks for making this!

Modern Lazy
United States
10 months using the app
July 23, 2017

Very new and easy to use and would recommend it to everyone

Rkoolstuff
United States
10 months using the app
February 1, 2019

Very helpful app! I contacted staff for support and they are very kind and responsive! I recommend this app :)

Motaravie
Belgium
10 months using the app
December 6, 2019

Great app!
awesome features for a free app. easy to use.

The support is very fast and very supportive.

Simshoper
Egypt
10 months using the app
Edited May 2, 2022

Extremely beautiful FAQ page. Andrius was super fast in response. We got reply within 1 min after sending an enquiry. A while later, the bug was resolved right away. The team is very professional and skillful. You will surely get prompt and professional tailor support from them.

LMCHING Group
Hong Kong SAR
10 months using the app
June 5, 2019

Very well designed support page. Also save your settings and pages if you erased it by error. I recommend

DouchEco™
France
10 months using the app
November 3, 2017

Excellent App. Simple to install and really easy to use. The FAQ section it sets up looks fantastic on the site and was really easy to set out how we wanted it.

Geektoysuk
United Kingdom
10 months using the app
February 2, 2018

What an amzing app. Every shopify owner should have this.
Thank you from www.khais.club

Khais Club
Vietnam
10 months using the app
November 21, 2016

AWESOME!! Clean and easy to use, highly recommend.

The Grind Shop 2016
United States
10 months using the app
September 25, 2016

So far this is a great app. Makes the FAQs looking amazing.

Supplement Shock
United States
10 months using the app