Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for easily setting up FAQ pages and enhancing customer interaction with a live chat feature. They appreciate the responsive customer service and efficient performance. The FAQ feature is valued for reducing customer queries and improving customer experience. The paid plan's additional features, like Product Tabs, are seen as a worthy investment. The app is praised for its easy integration, reliability, and continuous updates that improve the interface and add new features. The support team is commended for their speed and accuracy.

April 9, 2019

It's a nice FAQ editor. I'm in the process of making my FAQ so I will be smarter when I finish, but I can say it easy to use, and looks nice.

Natura Medica
United States
8 months using the app
July 29, 2019

I despise building Frequently Asked Questions pages and filling them with relevant content. HelpCenter was a great addition and made the process a lot easier.

Exquissence
Canada
8 months using the app
May 5, 2017

Really awesome app. Just made a few sections, but love it so far. Having previous experience in customer service at world class level I already know that this is gonna impact our site in a supportive and trusting manner. You want this app. Your customers deserve it!

Smartuality New
Norway
8 months using the app
November 4, 2020

Find the app straightforward and very easy to use! The interface also looks great with a few nice looking templates.

Boldenusa.com
United States
8 months using the app
January 18, 2021

ho istallato l'app ed è perfetta se si potesse sganciare la sezione inviaci una domanda per poterla installare per esempio nel footer? Saluti

Squisiti.net
Italy
8 months using the app
January 29, 2018

Great app, simple to use and great support!

Slingshot Sports Uk
United Kingdom
8 months using the app
January 29, 2021

Good evening, I thank HelpCenter support, because they fixed my problem with the search bar which was no longer displayed. Very quick consideration of my request and also very quick development intervention, great top. Thank you so much.

La Lingerie GM
France
8 months using the app
October 15, 2017

Love this app. Had one issue with the contact form popping up without a way to tell it to go away but HelpCenter Support resolved the issue quickly and easily. Excellent service from Marius and I highly recommend the app.

Miss Cutesy
Australia
8 months using the app
January 15, 2017

App is beautifully crafted for a clean and slick interface. Customers are able to search the F.A.Q. by using the search bar provided. Two thumbs up! Thank you!

Runforlyf
Singapore
8 months using the app
June 7, 2020

It helped with my FAQ page and is very easy to use the app. But you need to pay for the plan if you want to include multiple categories in your FAQ page.

Pink Remedy
Malaysia
8 months using the app