Reviews (1,335)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.

April 9, 2021

Just purchased the Premium Subscription Plan and had problem with the app loading on my store (conflict with page loader). Very reactive support, the problem was solved in the hour.

Anzu Japan Craft
Japan
9 months using the app
Edited June 5, 2019

Great app! Easy to use, makes adding a beautiful FAQ page simple. I can organize all my information easily to one section. mm

Zolita Fashion
United States
9 months using the app
December 20, 2017

easy to use- even i managed to get it to work!!

Inkandthreads
Australia
9 months using the app
November 23, 2020

IT IS A VERY GOOD APP TO SUPPORT BUSINESS STARTING. PLEASE KEEP GOING, AND WE HOPE TO GET MORE RIGHTS FOR FREE, THANK YOU VERY MUCH!

Azhalo
China
9 months using the app
February 3, 2017

Very good, so mucho professional and clear!

Azana
United Kingdom
9 months using the app
May 7, 2017

Review HelpCenter - Build an Attractive FAQs Page
This app is Easy to use and looks good

Zacdesign
United States
9 months using the app
February 8, 2021

Awesome app! Super easy to use, looks good and professional, and the pricing is really affordable. Highly recommend!

Good Protein
Canada
9 months using the app
April 14, 2017

The only FAQ app that fitted our page perfectly!
Super easy to install and use and gave our store a good help section might our customers need it.
App includes "search" option but we decided not to use it, which is great being able to switch it off!:)

Great app and it's free. Happy with it!

Vosance
United Kingdom
9 months using the app
June 28, 2020

I use this app to improve my customer experience. The app makes the store's operation clear.The app allows you to show the openness of your business.

Free Men's Style
United States
9 months using the app
Edited March 28, 2020

Excellent app, easy to use and working perfect for me. Super simple setup, nice design, easy to modify. 5 stars!

Maxtory
United States
9 months using the app