Reviews (1,335)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.
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It is a really good app however it has lost 2 stars because it loads un-minified scripts and styles on the frontend. Possibly not a big deal if it's the only app you use but these scripts can add up and each being loaded separately can take a toll on page load times and therefore SEO.
a just buy this app and i have some questions and thee asistance team respond veri quickly, solve my problmes in a short time 2 to 3 hrs - a very quick response for my opinion, i recomend a lot this app, works very well""
Very simple and easy to use. Does what it is expected to do!
Best app for FAQs. Its gives you many out of the box features.
I used the app to create an easy FAQ page. I had some style changes from their native settings. The team really helped me make the page fit to my theme colours. Thanks
HelpCenter is good and easy to use. I like FAQ, all the instructions in edit page is user-friendly and clear.
Great app and free too much needed when making a store from scratch and with a unknown name to make customers feel comfortable
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Great app for building a FAQ page. Plenty of customization options. There was one part I couldn't manage to customize but the app developers helped me out and solved my issue, no problem at all!
This app works amazing for my store. It also merges to the colors that are present in your theme. Perfect for my FAQ page