Reviews (1,335)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.

July 11, 2017

I was looking for an easy way to create a decent looking FAQ page and this app worked perfectly. Not to mention it's free. All those paid apps can add up quickly so it's nice to have some neat features for free.

Cheap Gym Clothing
United States
3 months using the app
May 16, 2017

Awesome app for FAQ pages. Simple to set up and had no issues.

Pangtastic
United States
3 months using the app
April 15, 2020

Great app, super useful!!
The FAQ help to answer clients questions and make your website more professional

SpartakFIT
Italy
3 months using the app
October 9, 2020

This is just an amazing app. I'd recommend all the shopify users to utilize this app. Wish everyone the best in everything!

Kaeruu
Malaysia
3 months using the app
May 6, 2017

Awesome app,
it will be more awesome if we could change the fonts and colors.

Forever Sun
United Kingdom
3 months using the app
February 23, 2017

Easy to use with essential features. Fantastic!

Testingservices
Brazil
3 months using the app
June 25, 2017

Easy to use. Good design. Defenelty recommend it to everybody who wants to make her/her sotre look more professional . Ps sorry for the typos :)

Lowguru
United States
3 months using the app
February 4, 2017

I am a novice but solution for FAQs page is simple to use and does the job very well.

Simply Necklaces
United Kingdom
3 months using the app
January 21, 2017

very nice easy and wonderful good job

Comely Nature
Italy
3 months using the app
February 3, 2016

Easy to set up, great layout and is a huge improvement to our old FAQ page... Plus its FREE!!!

Blaze Case
United Kingdom
3 months using the app