Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly, customizable templates and seamless integration with existing themes. It's known for its reliability and features like FAQ, Product Tabs, and Live Chat, which effectively reduce customer queries and emails. The responsive customer support team is quick to resolve issues. The professional look of the app enhances the user experience, making it highly recommended for small businesses due to its simplicity and effectiveness.

March 27, 2019

Awesome app with amazing support! Have nothing to complain.

Just had an issue with the apperance of my FAQ section. Sent an email to the support of HelpCenter and the problem was solved within 2 days. Thanks!

I AM MOTIVATED
Germany
2 months using the app
April 30, 2020

This is very easy to use. I've tried a lot of FAQ apps and most of them...suck. This one looks nice, it's easy to update, move questions around..etc. It's worth getting off the free plan, and it's a really nice addition to our web store.

PracticalPC
United States
2 months using the app
May 5, 2019

Great product. Simple to use and does the job perfectly. I would suggest to anyone looking for a easy FAQ page creator

D7 Store
United States
2 months using the app
July 13, 2017

Just started using this app and its a great FREE app. Looking forward to seeing it in action on my shop!

The Tie Hub
Canada
2 months using the app
April 8, 2019

its perfect. Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.

ninaroseshop
Argentina
2 months using the app
August 2, 2021

I love the HelpCenter. It is really easy to use for those who do not have any coding skills. Thank you.

MasterMix Desserts
Canada
2 months using the app
June 1, 2020

Great experience and I must say it is very easy to use and for a free app htis is very very very good. so thank you

Aquapeeler
Spain
2 months using the app
Edited September 1, 2020

This the best app out there for easy and quick FAQ setups. I have tried other apps but this one is the best. Good job. Cant not wait to use this in future online stores

Vghsm Co
United States
2 months using the app
Edited August 3, 2019

excellent good and very very useful app thanks used it in my page and site not a single problem easy to use good job

toppytrendz
Philippines
2 months using the app
January 9, 2020

This app has helped me immensely to provide information to my clients. And in two languages, as well! Very easy to use and intuitive.

Hydro Starter Kits by HydroGrow
France
2 months using the app