Reviews (623)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and revenue through effective loyalty programs. They praise its user-friendly interface, customizable features, and seamless integration with platforms like Klaviyo and Shopify. The robust analytics dashboard is particularly appreciated. Exceptional customer support is noted, with an efficient onboarding process and proactive service from the support team, enhancing both functionality and user experience.

November 17, 2023

Loyalty Lion is very easy to use and Hannah is a fantastic success manager. Very dedicated, always there when you need her and our review calls are helpful and very insightful.

getvoila
Germany
Almost 2 years using the app
LoyaltyLion replied November 20, 2023

Thank you for your positive feedback, we are happy to hear Hannah is offering you all the support and guidance you need!

November 4, 2020

Was amazing how fast we were able to get our loyalty program implemented on the site and James was a pleasure to deal with. Also love how customizable everything is.

Culprit Underwear Store
United States
Almost 2 years using the app
LoyaltyLion replied November 5, 2020

Thank you for taking the time to leave us this lovely review! We are so pleased that you love our customisation features and onboarding process 😀I pass on your kind words to James and the rest of the LoyaltyLion team🦁

July 4, 2016

Loyalty Lion Rewards and Referrals solved our refferal issues since it is a totally customizable solution. You can configure Loyalty program the way you need for your business. And quite important, Loyalty Lion allows you to send them your customer list and all time amount spent so the loyalty program can be retroactive.

Cafe Liegeois Us
Canada
Almost 2 years using the app
November 24, 2022

Seamless onboarding from Jonny and a very intuitive platform to use. Looking forward to seeing some great results!

mahabis slippers – footwear for time well spent
United Kingdom
Almost 2 years using the app
LoyaltyLion replied November 30, 2022

Your review made our day! We’ve passed your comments on to our team so they can enjoy the good vibes too. Comments like yours make our work worthwhile. We love that you enjoy using LoyaltyLion and found the platform easy to use. We couldn’t provide the service that we do without great customers like you! Thanks for choosing us to deliver Loyalty to your customers, we can’t wait to help you again!

November 8, 2022

Onboarding was great and easy. We set it up for all our 6 websites.
We are at the beginning of our journey together but we see some customers already signing in

Yourdecoration.nl
Netherlands
Over 1 year using the app
LoyaltyLion replied November 30, 2022

Thanks so much for your review, we love getting feedback about our product and take pride in our customer service. Please get in touch if there is anything else we can do to make your day.

June 2, 2016

Great loyalty app, easy to use.

Pacifieronline
United States
Over 1 year using the app
February 19, 2021

The onboarding process was so smooth. I was given action items and we will be able to launch our Loyalty Program in no time. I truly think this program will generate a lot of revenue and keep our VIPs super engaged.

Little English
United States
Over 1 year using the app
LoyaltyLion replied February 23, 2021

Thank you for taking the time to leave us a review 💜 We're so pleased to hear that you had such a positive onboarding experience with us!

April 3, 2023

Just launched our program and it was surprisingly easy. Our Loyalty Lion onboarding manager Jonathan McCarthy went above and beyond and provided more help and resources than we even needed. So far so good! We'll see how well it augments our profits in a few months from now but so far it's been easy, seamless with shopify, and our customers haven't had too many CS issues. Thanks Loyalty Lion!

Mett Naturals
United States
Over 1 year using the app
LoyaltyLion replied April 17, 2023

We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Jonathan receives the recognition they deserve. Thank you again, have a great day!

December 14, 2017

This is such a simple and straightforward app to integrate and use! The reporting makes it easy to measure the ROI for each loyalty option, in addition to which you can easily change those you want. I've only been using it for a month or so, but I would already highly recommend :)

Shop Curly Sue
Germany
Over 1 year using the app
March 8, 2021

Loyalty Lion has all the required features to run a successful Loyalty program. The on-boarding is smooth and the team provides great support to figure out the right program for your store.

RhinoShield India
India
Over 1 year using the app
LoyaltyLion replied March 19, 2021

Thank you so much for taking the time to write these lovely words about LoyaltyLion and our team💜. We are looking forward to watching your program become a success!⭐️